Effective: January 1, 2020.
Thank you for using Coursera!
Acceptable Use Policy
Effective: January 1, 2020
Coursera's mission is to provide universal access to the world’s best education. We believe strongly in preserving free speech and expression for our users as well as academic freedom for our Content Providers and instructors. We also want to make sure that all of our users and instructors feel safe and comfortable while using our Services. We have drafted this Policy to ensure that people understand and follow the rules when participating in our online community and otherwise using our Services.
We may remove or edit inappropriate content or activity identified by or reported to us or suspend, disable, or terminate a user's access to all or part of the Services.
You are prohibited from using our Services to share content that:
- Contains illegal content or promotes illegal activities with the intent to commit such activities. Please keep in mind that users who are as young as 13 use Coursera, and we do not allow content that is inappropriate for these younger users.
- Contains credible threats or organizes acts of real-world violence. We don’t allow content that creates a genuine risk of physical injury or property damage, credibly threatens people or public safety, or organizes or encourages harm.
- Harrasses others. We encourage commentary about people and matters of public interest, but abusive or otherwise inappropriate content directed at private individuals is not allowed.
- Violates intellectual property, privacy, or other rights. Do not share content that you do not have the right to share, claim content that you did not create as your own, or otherwise infringe or misappropriate someone else’s intellectual property or other rights. Always attribute materials used or quoted by you to the original copyright owner.
- Spams others. Do not share irrelevant or inappropriate advertising, promotional, or solicitation content.
You also aren't allowed to:
- Do anything that violates local, state, national, or international law or breaches any of your contractual obligations or fiduciary duties.
- Share your password, let anyone access your account, or do anything that might put your account at risk.
- Attempt to access any other user's account.
- Reproduce, transfer, sell, resell, or otherwise misuse any content from our Services, unless specifically authorized to do so.
- Access, tamper with, or use non-public areas of our systems, unless specifically authorized to do so.
- Break or circumvent our authentication or security measures or otherwise test the vulnerability of our systems or networks, unless specifically authorized to do so.
- Try to reverse engineer any portion of our Services.
- Try to interfere with any user, host, or network, for example by sending a virus, overloading, spamming, or mail-bombing.
- Use our Services to distribute malware.
- Use our Services or any functionality of the Coursera platform for anything other than for completing online courses or for pedagogical purposes.
- Impersonate or misrepresent your affiliation with any person or entity.
- Encourage or help anyone do any of the things on this list.
Copyright and Trademark Policy
Effective as of January 1, 2020.
Coursera respects the intellectual property rights of our Content Providers, instructors, and other third parties and expects our users to do the same when using the Services. We reserve the right to suspend, disable, or terminate the accounts of users who repeatedly infringe or are repeatedly charged with infringing the copyrights, trademarks, or other intellectual property rights of others.
The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you would like to read the DMCA, please visit the U.S. Copyright Office website at http://www.copyright.gov/legislation/dmca.pdf.
If you believe in good faith that materials on the Services infringe your copyright, the DCMA provides that you (or your agent) may send us a notice requesting that the material be removed or access to it blocked.
The notice must include the following information:
- the physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- identification of the copyrighted work claimed to have been infringed (or, if multiple copyrighted works located on the Services are covered by a single notification, a representative list of such works);
- identification of the material that is claimed to be infringing or the subject of infringing activity, and information reasonably sufficient to allow Coursera to locate the material on the Services;
- the name, address, telephone number, and email address (if available) of the complaining party;
- a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- a statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Notices must meet the then-current statutory requirements imposed by the DMCA. Notices and counter-notices with respect to the Services can either be sent:
- via mail: Copyright Agent, Coursera 381 E. Evelyn Ave Mountain View, CA 94041
- via email: email@example.com
We suggest that you consult your legal advisor before filing a notice. Also, be aware that there can be penalties for false claims under the DMCA.
Coursera also respects the trademark rights of others. Accounts with any other content that misleads others or violates another's trademark may be updated, suspended, disabled, or terminated by Coursera in its sole discretion. If you are concerned that someone may be using your trademark in an infringing way on our Services, please email us at firstname.lastname@example.org, and we will review your complaint. If we deem appropriate, we may remove the offending content, warn the individual who posted the content, and/or temporarily or permanently suspend or disable the individual’s account.
Effective as of January 1, 2020.
For more information about our refund process, including instructions for requesting a refund, please visit our Learner Help Center.
For Other Paid Services
Except as described in this Refund Policy or as explicitly stated as part of the sign-up process for a Service, Coursera has no obligation to provide refunds or vouchers for any other Services.
Effective as of January 1, 2020
All students participating in the class must agree to abide by the following code:
- I will register for only one account, unless expressly permitted to register for additional accounts by Coursera.
- My answers to homework, quizzes, exams, projects, and other assignments will be my own work (except for assignments that explicitly permit collaboration).
- I will not make solutions to homework, quizzes, exams, projects, and other assignments available to anyone else (except to the extent an assignment explicitly permits sharing solutions). This includes both solutions written by me, as well as any solutions provided by the course staff or others.
- I will not engage in any other activities that will dishonestly improve my results or dishonestly improve or hurt the results of others.
Below is a list of all the revisions made to the content of our Terms, with links to view the difference between each revision.
- 2019-12-20: Updated to reflect new product offerings including degrees, MasterTrack, and Coursera Plus
- 2018-07-11: Updated Introduction and Reference Policies for clarification purposes.
- 2018-03-26: Updated refund policy to clarify course and specialization purchases. Added links to Cookies Policy
- 2017-08-22: Updated refund policy to reflect new products and policies
- 2017-08-08: Updated refund policy to reflect new products and policies
- 2017-06-28: Updated refund policy to reflect new products and policies
- 2017-04-11: Updated refund policy to reflect new products and policies
- 2017-03-13: Updated refund policy to reflect new products and policies
- 2017-01-19: Updated refund policy to reflect new products and policies
- 2016-11-01: Updated refund policy to reflect new products, and remove references to old platform courses
- 2015-03-24: Updated refund policy to reflect new products and policies
- 2015-08-24: Updated refund policy and changed Verified certificate to Course certificate
- 2013-08-17: Added to rules of conduct and permission to use materials
- 2013-06-13: Added section on e-Readers
- 2013-06-05: Added section on Partner sites
- 2013-05-22: Revised Online Certifications section
- 2013-04-30: Reworded "universities" to "institutions"
- 2013-02-28: Changed effective dates
- 2013-01-14: Added sections on Fees/Taxes, Refund Policy, Identity Verification
- 2012-12-22: Removed section on Minnesota students
- 2012-09-20: Added to Online Certifications section
- 2012-09-10: Revision to User Materials Submission section
- 2012-08-30: Added section on Online Education Research
- 2012-08-28: Minor fixes and typos
- 2012-08-20: Added section on Minnesota students
- 2012-08-02: Added link to InCommons agreement