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自分のスケジュールですぐに学習を始めてください。

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初級レベル

約14時間で修了

推奨:4 weeks of study, 2-3 hours/week...

英語

字幕:英語, アラビア語

100%オンライン

自分のスケジュールですぐに学習を始めてください。

柔軟性のある期限

スケジュールに従って期限をリセットします。

初級レベル

約14時間で修了

推奨:4 weeks of study, 2-3 hours/week...

英語

字幕:英語, アラビア語

シラバス - 本コースの学習内容

1
2時間で修了

Missing Deadlines and Dealing with Change

Welcome to Coaching for Managers Specialization Course 4: Coaching Conversations. In this first module we're going to focus on two common coaching conversations - an employee who consistently misses predetermined deadlines, and an employee dealing with a process change. By the end of this module, you should be able to differentiate between a developmental coaching approach and a directive management conversation, suggest strategies for both mindset and skill set coaching, and identify mindset and skill set gaps in employees. After a short introductory video, you will watch both an ineffective example, and effective, model example of how each type of conversation should be handled; we will wrap up each lesson with an in depth review and analysis of both the ineffective example and the effective example before you have the opportunity to check your understanding of the material.

...
10件のビデオ (合計41分), 5 readings, 1 quiz
10件のビデオ
Missing Deadlines and Dealing with Change Overview1 分
Consistently Missing Deadlines Introduction52
Consistently Missing Deadlines Ineffective Example (Scenario)1 分
Consistently Missing Deadlines Example (Scenario)3 分
Consistently Missing Deadlines Review & Analysis12 分
Dealing with Change Introduction51
Dealing with Change Ineffective Example (Scenario)1 分
Dealing with Change Example (Scenario)7 分
Dealing with Change Review & Analysis8 分
5件の学習用教材
A Note from UC Davis10 分
The Executive's Guide to Better Listening10 分
How to Have a Coaching Conversation10 分
Coaching People Through Change10 分
What Needs to Change When Things Change (Podcast)17 分
1の練習問題
Module 1 Quiz15 分
2
4時間で修了

Former High Performer & Consistently Late to Work

In this next module we'll focus on an employee who is a former high performer who is experiencing a skill set gap and an employee who is consistently late to work. By the end of this module you should be able to articulate some additional strategies for skill set coaching, such as peer mentoring, as well as be able to describe how to make use of the feedback loop in a coaching conversation. As in Module 1, after a short introductory video, you will watch both an ineffective example, and effective, model example of how each type of conversation should be handled. Then we will wrap up each lesson with an in-depth review and analysis of both the ineffective and effective example. A quiz at the end of the module will allow you to assess your understanding of the material.

...
9件のビデオ (合計28分), 3 readings, 1 quiz
9件のビデオ
Former High Performer Introduction2 分
Former High Performer Ineffective Example (Scenario)1 分
Former High Performer Example (Scenario)2 分
Former High Performer Review & Analysis5 分
Consistently Late to Work Introduction1 分
Consistently Late to Work Ineffective Example (Scenario)1 分
Consistently Late to Work Example (Scenario)3 分
Consistently Late to Work Review & Analysis7 分
3件の学習用教材
Fixing the Skills Gap Through Knowledge Transfer5 分
Coaching to Eliminate Chronic Tardiness10 分
Give a Coaching Conversation a Try (Activity)3 時間
1の練習問題
Module 2 Quiz15 分
3
2時間で修了

Dealing with Difficult Colleagues & Coaching the Coach

In our last module covering techniques and strategies in common coaching conversations, we're going to go over how to coach someone who is dealing with difficult colleagues as well as how to coach a fellow coach-manager. In this module, you'll learn how to empower your employees to deal with their own problems (instead of fixing them for your employees) through coaching, be able to demonstrate the use of good questioning techniques and use of the Thought Model to not only to help identify issues but to help the employee come up with new solutions and thoughts, and, finally, how to apply coaching techniques you already know and use when coaching another coach-manager. We'll also discuss the importance of coaching the person in the room. As you're reviewing this material, think about how you can apply the strategies you learn in these videos to your coaching practice.

...
8件のビデオ (合計32分), 4 readings, 1 quiz
8件のビデオ
An Employee Dealing with Difficult Colleagues Introduction1 分
An Employee Dealing with Difficult Colleagues Ineffective Example (Scenario)1 分
An Employee Dealing with Difficult Colleagues Example (Scenario)6 分
An Employee Dealing with Difficult Colleagues Review & Analysis7 分
Coaching the Coach Introduction1 分
Coaching the Coach Example (Scenario)7 分
Coaching the Coach Review & Analysis4 分
4件の学習用教材
How Managers Can Help Employees Deal with Difficult People (Podcast)30 分
Basic Elements Required for Accountability (Podcast)14 分
Workplace Bullying10 分
Tips for How to Coach Managers10 分
1の練習問題
Module 3 Quiz15 分
1時間で修了

Key Takeaways for Effective Coaching

Before moving on to this course's specialization milestone, we're going to step back a bit and take a look at some final items to consider as you really begin to put everything you've learned throughout the specialization into practice within your organization. You'll be able to relate the importance of identifying an employee's thoughts, acknowledging an employee's strengths along with what needs to be worked on when coaching, making sure that an employee buys into the process and actually wants to participate in a coaching conversation. We'll wrap up with talking about how, like any skill, coaching takes practice, and making mistakes is part of the learning process.

...
5件のビデオ (合計24分), 3 readings, 1 quiz
5件のビデオ
Identifying Thoughts6 分
Acknowledging Strengths4 分
Confirming Willingness to be Coached4 分
Making Mistakes is Okay6 分
3件の学習用教材
The Business Benefits of Positive Leadership10 分
Managers and Kindness (Podcast)16 分
Appreciation, Not Recognition (Podcast)14 分
1の練習問題
Module 4 Quiz15 分
4
13時間で修了

Milestone 3: Demonstrate Your Ability to Coach Effectively

In this final module, it's time to actually prep for and have some coaching conversations. This is a true test for yourself to see how far you've come in this specialization and will help you reflect on areas in which you're already doing well and areas where you still may need a little work. This module contains an overview video discussing key ideas to consider when working on the milestone, as well as some review videos from earlier courses in the specialization that should help you as you work on the assignments related to this milestone. Good luck!

...
8件のビデオ (合計61分), 1 quiz
8件のビデオ
Actions and Results (from "Managing as a Coach" course)9 分
Circumstances, Thoughts, and Feelings (from "Managing as a Coach" course)7 分
Coaching Tools (from "Coaching Practices" course)15 分
Acknowledging Strengths (from earlier in this course)4 分
Tips for Giving Feedback5 分
Course Summary4 分
Specialization Summary3 分
4.7
26件のレビューChevron Right

67%

コース終了後に新しいキャリアをスタートした

80%

コースが具体的なキャリアアップにつながった

50%

昇給や昇進につながった

Coaching Conversations からの人気レビュー

by GBAug 30th 2016

Very good course. Specially the assignment where in the participant gets to record the coaching conversation and shares for review. Also, gets a chance to review the assignment of fellow partici

by AHFeb 18th 2017

It was a very good course which provided a thorough platform for launching and up scaling the coaching conversation skills

講師

Avatar

Kris Plachy

CEO and Founder & Instructor, Leadership Coach, LLC &
UC Davis Division of Continuing and Professional Education

カリフォルニア大学デービス校(University of California, Davis)について

UC Davis, one of the nation’s top-ranked research universities, is a global leader in agriculture, veterinary medicine, sustainability, environmental and biological sciences, and technology. With four colleges and six professional schools, UC Davis and its students and alumni are known for their academic excellence, meaningful public service and profound international impact....

Coaching Skills for Managersの専門講座について

In this Specialization, you will learn the essential skills to coach people for improved performance. You will learn from Executive Coach and UC Davis Instructor Kris Plachy, who has created and transformed dozens of teams through coaching. She will share best practices, research, tools and models for coaching effectively. You will learn how effective managers use coaching to establish clear expectations and accountability, how to assess performance, and how to conduct coaching conversations that build awareness and get results. Throughout the courses, you will apply insights about management and coaching to develop your own coaching practice and tools....
Coaching Skills for Managers

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  • While there are no official prerequisites for this course, this course does build upon ideas and materials presented in the three other courses within the Coaching Skills for Managers Specialization. It is highly recommended that you either complete the following courses or be familiar with the coaching topics covered in these courses before taking this course:

    Managing as a Coach

    Setting Expectations and Performance Issues

    Coaching Practices

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