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Communication in the 21st Century Workplace に戻る

カリフォルニア大学アーバイン校(University of California, Irvine) による Communication in the 21st Century Workplace の受講者のレビューおよびフィードバック

4.2
1,082件の評価
203件のレビュー

コースについて

In today's fast-paced business environment, employees at all levels find themselves being asked to handle more tasks, meet more deadlines, take on more responsibilities, and adapt to more change. Added to these challenges is the constantly shifting diversity of the workplace, where coworkers cope with generational, gender, age and cultural differences. Communication, both verbal and nonverbal, is at the foundation of everything we do and say, and is especially important in the 21st century workplace. The good news is that communication is a learned skill, and can be improved upon with the right training. The focus of this course is to heighten students’ awareness of workplace communication, and add new interpersonal skills, with the end result of becoming a more competent communicator overall. Target areas include: the process and functions of communication, behavioral patterns, perceptions as reality, verbal and nonverbal cues and behaviors, confidence, assertiveness, tact, anger management, criticism and constructive feedback, conflict resolution, team building, leadership, interviewing, and communicating more effectively with technology (email, Skype, texting, etc.). Upon completing this course, you will be able to: 1. Define communication and its role in the workplace 2. Describe benefits of effective communication in the workplace 3. Identify and explain most common audiences and techniques for communicating with each audience 4. Identify and solve common obstacles to effective communication 5. Summarize the 5 Step Technique and explain its usefulness in communicating with your manager 6. Discuss the best approaches and communication techniques for delivering bad news to your manager 7. Describe ways to make positive connections with your staff. 8. Discuss techniques for deciphering the communication styles of executive managers 9. Discuss techniques for identifying the characteristics and drivers of executive managers 10. Discuss techniques for persuading executive management 11. Identify best practices for working successfully with virtual/remote teams 12. Apply proven techniques for effective conference calls and webinars...

人気のレビュー

NA

Apr 12, 2016

This course is really helpful. I would recommend it to my friend to learn how they can improve their communication skills at workplace and can be a good employee and a great manager.

MM

Feb 01, 2016

The content of the course was good. Lectures were effective. I specially liked the last statement after every lecture "where ever you may be have a great time"

フィルター:

Communication in the 21st Century Workplace: 51 - 75 / 202 レビュー

by John M

May 20, 2017

Very interesting course. thanks

by Ubirajara A T S

Nov 25, 2015

Very good course, I recommend!

by Dimas S

Jan 24, 2020

Practical and easy to digest!

by VADIVELVIVEK.V

Apr 03, 2017

Very well organized course...

by Edrisa O J

Jun 19, 2017

Great content and resources.

by Huy F

Feb 23, 2017

This course is a good one!

by María d C O R

Jun 28, 2017

Excelente curso, gracias.

by Nhân H N

Dec 09, 2016

This course very usefull!

by Turlea O

May 22, 2016

This course is fantastic!

by Burna N

Dec 01, 2018

Fabulous - very useful!!

by Khin K S

Jan 22, 2020

Very effective course.

by ABDUL N M

Sep 02, 2019

I really am impressed.

by Muhammad A A

Nov 14, 2017

Great Course

Thank you

by Joseph D

Apr 08, 2016

Wonderful.. loved it!

by Nguyen T K

Sep 28, 2015

Useful for my career

by Nguyễn H C

Mar 07, 2019

Excellent course.

by Karampatos G

Nov 15, 2017

Excellent course.

by Sarah R M

May 16, 2019

Excellent class!

by Dr. M Z

Nov 29, 2018

very good course

by Duncan E O O

Mar 08, 2019

Skill sharpener

by Asmita M

Jun 04, 2019

Amazing course

by Jonatan R

Feb 21, 2016

Great Tools!!

by Frank A

Jan 10, 2020

Great lesson

by S. M G M A

Jun 12, 2019

Nice course.

by Aleksandar C

Jul 28, 2018

Good course!