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Communication in the 21st Century Workplace に戻る

カリフォルニア大学アーバイン校(University of California, Irvine) による Communication in the 21st Century Workplace の受講者のレビューおよびフィードバック



The workplace is more diverse than ever before. As the world population grows and our connectivity increases, it is common to work alongside colleagues from different generations, life experiences, cultures, genders, orientations, and religions. The increased diversity coupled with the shift toward remote and hybrid work environments means it's more critical than ever to develop appropriate communication strategies and practices. This course will teach you to identify and adapt your own communication style to not only increase team productivity, but also build bridges with colleagues from all backgrounds. By the end of this course, you will be able to: 1.Identify your own communication style 2. Describe methods to increase effective communication 3. Discuss how changing demographics affect workplace communication 4. Differentiate between the five working generations and their communication preferences 5. Identify the communication benefits of different work environments, such as in-person, virtual, or hybrid 6. Discuss effective techniques for communicating with a diverse workforce 7. Implement a flexing communication strategy to better communicate with one’s workplace team...




I learned new strategies to effectively communicate with peers, direct reports, and executives. This same strategy I can also use in communicating with other people besides the people you work with.



The content of the course was good. Lectures were effective which iincluded joint discussions. . I especially liked the last statement after every lecture "where ever you maybe have a great time"


Communication in the 21st Century Workplace: 526 - 550 / 562 レビュー

by Mara L


There were definitely useful situational analyses and tools applicable to communication and conflict resolution in 2022, but a lot of the material, in my opinion is outdated and almost unrealistic in today's 21st Covid-Century Workplace. Some of the articles included dated back to 2006, 2013 and were about focused on 'communication and technology', comparing workplace and technology in 2013 to 2022 feels quite distant.

I​ would love to retake this course if it is updated to reflect the workplace and communication of 2022. Which includes pandemic, innovation and technology impact, diversity in the workplace and the need to better understand and address cultural, race, gender, sexual to generational differences in the workplace.

by Michael G L


Good material. However, the quizzes are short and do not reflect the material well. The quizzes are poorly worded and even looking through the lecture transcripts and those links which are not behind a pay wall or broke, can not be found. Multiple answers are actually correct. You have to make your best guess. Then, you have to wait 8 hours to make your next best guess. Tedious and waste of time. No feedback is given on the quiz answers either. How can you learn the material if it is not explained in quiz feedback? If this was important enough to put on the quiz, an explanation is owed to the student on the answer. What is the point of this course? To teach or to be hard to slow down progress?

by Mark L


Failed to practice what it preached. The course was interesting and pleasantly presented, but failed to apply many of the techniques it promoted. For example guest speakers waffled, in one case 5 minutes of a 9 minute speech was about themselves, and they failed to provide any purposeful techniques applicable in most circumstances. The book reviews did not provide clear takeaways what the student would learn should they read it; several of the reading links did not work or required the student to create an account to access; the estimated reading time was way underestimated; there were no details in the overview how the additional readings added to the course.

by Sarah M


I liked the content and lecturers for this course, however there were several technical issues that really hindered things for me. There was a required reading section and at least one article in every module would not load meaning I could not read it. And just my luck, they related to questions on the quiz. I flagged the articles, but I really wish there were a messaging platform.

by Christian


I think the teacher was very welcoming, but the content was less than enough to answer the quizzes. In the quizzes, every answer choice was correct and there wasn't any possible way to discern. What the teacher said and complemented with the lectures didn't match with the question answers. So, my score is "2".

by Shalynn S


The course is very basic. It covers topics like maintaining eye contact and aligning verbal and non-verbal communication. The portion about how to communicate with your manager was somewhat helpful. The readings are incredibly outdated and most are no longer relevant. The quizzes focus on memor

by Audric C


I expected much more information in videos. Instead of that, videos are very short and provide only few information and don't allow us to pass the exams at the end of each module. There are some link to websites where you can learn much more and which are not even written by the professor.

by Víctor H V V


The idea of having support with the videos does not work with this course. Also, the exams do not match at all with the information provided. The anwers to the exams are so relative or subjective, and that's a problem for those who does not domain English very well, just like me.

by Edita G


Pretty pointless and low quality course, sad to say. No interactive assignments, no useful lecture materials, just tons of additional readings and in many cases links are not working anymore! You need to update this course of get rid of it altogether.

by Isabel O


While the course content was easy to understand and to follow, the quizzes were somehow odd.

I had the feeling they were more designed to make you fail (especially as a non native speaker) than to test if you worked through the course content.

by alice c


Some of the material is quite hard to get access to and the quizzes are poorly put together;

It is a pity because i was keen on learning more about communication in the workplace and was looking forward to this course.

by Alojzy G


A lot of reading material is unavailable (link does not work or it is behind paywall).

I also found the videos lacking. For example, there were 5 important tips and only one was given, before jumping at next topic.

by Evane G


There wasn't a lot of information inside the video and the test's questions hade multiple possible answer.

However, the links to ressources such as HarvardReview or were pretty good and usefull.

by Shravan V


the course material, videos etc. were not really compelling - I found myself wandering off in between. I came away with some good information, but I've been left dissatisfied overall.

by Sana A


a nice "entry level" course lacking a forum discussion... was not even able to report some issue with videos and no explanation provided with quizzes results :/

by David T B R


Explanations were too wordy, lecture slides didn't not contain much of the information discussed and the presentation had very little visual reinforcement.



this course is not fulfilled my expectation. Study material or PPT is not help me to learn. No big techniques are explained. Overall disappointment .

by Dee S


The value of this course is the collection of reading materials that can be found in the same place. The lectures don't add much to the course.

by Sam E


The material was well delivered but I found it distracting to go between the video lecture and the additional material.



Cheesy. If you mess up in your delivery, press the little button and start over! Needs some judicious editing.

by Haoming H


Brief, high-level ideas. Could use more specific examples.

by Natalia S


Tiny lectures and no readings from professional books

by Omodiaogbe S


I did not meet my expectations from the course

by Lester D


Some concepts are explained poorly.

by Milos M


Relativelly generic and shallow.