Apr 12, 2016
This course is really helpful. I would recommend it to my friend to learn how they can improve their communication skills at workplace and can be a good employee and a great manager.
Feb 01, 2016
The content of the course was good. Lectures were effective. I specially liked the last statement after every lecture "where ever you may be have a great time"
by Dalton S•
Mar 29, 2019
Very nice skills to have and I am happy to have gone through it as, what may seem like an obvious subject, few people understand and actually use the skills. This could definitely get you more of an edge if you are looking to advance in your career. Rated 4 of 5 stars due to the fact that it is more of a surface level course then something to really dive into in itself. Otherwise, really great.
by Monica A•
Nov 18, 2019
The course is very beneficial to help improving the career especially facing the virtual communication era which is more and more utilized. This course provide a lot tips and trick for many types of communication.
by Bassam D•
Dec 07, 2015
Good tools, approaches, and guidance on communication with different people within an organization. The only drawback of this course is that it relies a lot on additional readings rather than lectures slides.
by Danny G•
Oct 14, 2015
I think this course did a nice job of breaking things down into manageable pieces. The required readings were very helpful, but there was one link that was unclear what I was supposed to read on the link
by Sameeran J•
Dec 21, 2015
More interviews were few real-life scenarios are discussed will be useful. Patricia is one of the most expressive tutors on Coursera and her energy & enthusiasm is infectious.
by Katelyn T•
May 03, 2016
I enjoyed this course. I used it for personal development. It gave great tools and information to think about as a middle manager and how to properly communicate with
by Barbara S•
Mar 06, 2019
The study material is great and the extra reading material very useful, in general a great course. In my opinion some of the answers in the quiz tests are debatable.
by Octavian C•
Oct 10, 2015
Good course. It will help both managers as well as direct reports to find a common interface for better communication, and more efficient business relationships.
by Govind S•
Feb 07, 2016
Useful course for middle and senior managers. Helps with different perspectives and practical tips to be more effective at this. Highly recommended. Thanks!
by Nikii M•
Feb 28, 2019
Great course with relevant concepts. Would have given 5 stars, but there were some sites i could not access without paying extra for a subscription.
by Armando V•
Mar 18, 2017
Quizzes are extremely subjective and hard to pass. Couldn't find direct relation between content and questions. Cultural barriers might be to blame.
by Mariangela C C•
Sep 10, 2018
The overall information was great, however Melani, one of the instructors videos was not engaging, it seemed so staged and read all the way.
by Nehal A A H•
Oct 20, 2017
I find that course very beneficial, especially in highlighting the shortcomings I had with communication and showing how to deal with them.
by Mike D•
Oct 25, 2016
Overall a good class but the required reading links could use some help as they didn't always seem to cover the videos of that section.
by Patty W•
Aug 19, 2015
Sound information. Would have liked more verbal communication regarding communication styles. Maybe some role playing scenarios.
by Jinghao C•
Sep 08, 2015
Great lectures, the only problem is I could not find the entrance of forum. I want to discuss some topics with other learners.
by Christine L•
Aug 26, 2015
A lot of reading, but the course is pretty thorough. The quizzes are mostly just regurgitating information from the readings.
by Jiawei L•
Dec 28, 2015
It is good course. Very brief and practical. As always, the most important things is to practice in real life situation.
by Daniel J G•
Aug 31, 2015
Aside form the sound quality issues during certain sections, the quality of this course is excellent!
by Fatema H A•
Jan 31, 2020
the Course was great , very useful , however, the question wasn't easy and the answers are confusing
by ninad g•
Jun 30, 2017
good course makes you aware of the importance of communication and how it can make or break careers
by Zin A•
Dec 22, 2019
Love to learn the communication between peer , Manager , Executive and external communication.
by Chuck M•
Mar 13, 2016
Very helpful, I wish the "slides" had more in them so that I could use them for quick review.
Jul 16, 2016
Good course to learn communicating with various types of people in various environment.
by Yee M A•
Aug 23, 2019
This course support me to apply more effective communication strategies in work place.