このコースはHuman Resource Management: HR for People Managers専門講座に属します。

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Larry Bourgerie

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Human Resource Management: HR for People Managers専門講座ミネソタ大学（University of Minnesota）

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Once you have hired good employees, the next step that successful people managers take is to develop the full potential of their employees.  Performance management is a process that helps managers achieve the goal of getting the best from their employees. 
In this third course in the Human Resources for People Managers specialization,  we will discuss the skills and key processes you will need to develop your employees to attain department and organizational goals.  These skills will include setting clear expectations, providing positive and corrective feedback, and delivering an effective performance appraisal.

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100%オンライン

自分のスケジュールですぐに学習を始めてください。

次における5の3コース

Human Resource Management: HR for People Managers の専門講座

約15時間で修了

英語

字幕：アラビア語, フランス語, ポルトガル語（ヨーロッパ）, イタリア語, ベトナム語, 韓国語, ドイツ語, ロシア語, 英語, スペイン語

習得するスキル

Performance Appraisal
Human Resources (HR)
Performance Management
Organizational Culture

柔軟性のある期限

スケジュールに従って期限をリセットします。

共有できる証明書

修了時に証明書を取得

100%オンライン

自分のスケジュールですぐに学習を始めてください。

次における5の3コース

Human Resource Management: HR for People Managers の専門講座

約15時間で修了

英語

字幕：アラビア語, フランス語, ポルトガル語（ヨーロッパ）, イタリア語, ベトナム語, 韓国語, ドイツ語, ロシア語, 英語, スペイン語

講師

講師の評価

4.68/5 (363 件の評価)

Larry Bourgerie

Senior Lecturer

Carlson School of Management, Department of Work and Organizations

受講者49,220 名

2 コース

提供：

ミネソタ大学（University of Minnesota）

The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

シラバス - 本コースの学習内容

コンテンツの評価97%(7,553 件の評価)

週

週 1

3時間で修了

GETTING STARTED - DEVELOPING PERFORMANCE MANAGEMENT SYSTEMS

In this module, you will begin your journey into learning about managing employee performance for your organization. We will cover performance management fundamentals and discuss ways to be more strategic in implementing better performance management in your organization. Two key elements that will be useful to people managers in this module are the difference between performance appraisals and performance management and recognizing how performance management can affect your organization.

3時間で修了

11件のビデオ（合計76分）

11件のビデオ

1.1.1 Developing People (Course Introduction)9 分

1.1.2 About Larry Bourgerie3 分

1.1.3 Linking Performance Management to Financial Outcomes (ROI)5 分

1.1.4 Culture and Performance Management - A Global Perspective3 分

1.2.1 Performance Management and Performance Review; Aren't They the Same Thing?4 分

1.2.2 Purposes and Design Elements of Effective Performance Management9 分

1.2.3 The Impact of Effective Performance Management Both Internally and Externally7 分

1.3.1 Strategic Performance Management Model7 分

1.3.2 Perils of Poorly Implemented Performance Management5 分

1.3.3 Role of Training in Performance Management Strategy6 分

1.3.4 Performance Management's Link to Strategy13 分

4の練習問題

Managing Employee Performance Overview30 分

Performance Management Fundamentals30 分

Strategy and Performance Management30 分

Developing Performance Management Systems30 分

週

週 2

4時間で修了

IMPLEMENTING PERFORMANCE MANAGEMENT SYSTEMS

In this module we will begin to put structure around performance management. We will discuss the difference between results and behavior and how to describe and identify performance objectives and standards. You will also learn how to identify employee skills and how you can use this to develop performance standards. Finally, you will learn about three ways to measure results and behaviors and the different benefits and limitations each approach offers.

4時間で修了

12件のビデオ（合計78分）

12件のビデオ

2.1.1 Behavior and Results: Aren't They Both Performance?6 分

2.1.2 "Calculating" Performance8 分

2.1.3 The Importance of Defining Performance5 分

2.2.1 Traits, Behaviors, Results - What Is Important?7 分

2.2.2 Performance-Task Skills vs Transferable Skills4 分

2.2.3 Characteristics of Effective Performance Objectives13 分

2.2.4 Developing Performance Standards6 分

2.3.1 Are There Options When I am Measuring Performance6 分

2.3.2 Why Use the Comparative Methods Approach?5 分

2.3.3 Why Use the Absolute Methods Approach?3 分

2.3.4 Why Use the Results Methods Approach?4 分

2.3.5 Combo Method: Menu vs. Buffet5 分

3の練習問題

Defining Performance30 分

Measuring Performance and Developing Objectives30 分

Measuring Results and Behavior30 分

週

週 3

4時間で修了

TOOLS FOR EFFECTIVE PERFORMANCE MANAGEMENT

In this module, you will learn the fundamentals of performance reviews. You will learn the steps for conducting an effective performance review, timing and frequency, and how to create individual development plans for your employees. Another key element in this module is feedback; You will learn the components of effective feedback, the advantages and disadvantages of multirater feedback, and why giving feedback is so important. Finally, you'll learn ways to avoid rater bias and elements for best practice in performance reviews.

4時間で修了

13件のビデオ（合計99分）, 2 学習用教材, 4 個のテスト

13件のビデオ

3.1.1 Benefits and Purposes of Performance Reviews10 分

3.1.2 Steps in Conducting an Effective Review15 分

3.1.3 Components of a Review Form2 分

3.1.4 Timing and Frequency of Reviews5 分

3.1.5 Developing an Individual Development Plan4 分

3.2.1 Components of Effective Feedback13 分

3.2.2 What is Multi Rater Feedback?6 分

3.2.3 Pros and Cons of Multirater Feedback8 分

3.2.4 Costs of not Giving Feedback8 分

3.3.1 Identifying Types of General Rating Errors7 分

3.3.2 Rating Errors and Practical Impact5 分

3.3.3 Training to Minimize Manager Bias In the Rating Process4 分

3.3.4 Best Practices to Minimize Legal Exposure4 分

2件の学習用教材

Performance Review TED Talk10 分

NY Times Article on Giving Effective Feedback10 分

4の練習問題

Effective Reviews30 分

Effective Feedback30 分

Preventing Rater Bias30 分

Tools for Effective Performance Management30 分

週

週 4

4時間で修了

CREATING A POSITIVE PERFORMANCE CULTURE

You are now ready to bring things full circle. In this module you will learn how to create a positive performance culture in you organization. You will learn the fundamentals of creating civility in your organizational cultures, as well as ways to identify and correct incivility, which can weaken your organization's performance. Finally, you will learn about building a culture that focuses on values and strengths. A culture that creates and reinforces positive norms and values is a culture that helps your organization grow. It is important to "walk the talk" and model the behaviors of positive performance culture.

4時間で修了

11件のビデオ（合計87分）

11件のビデオ

4.1.1 Role of Culture in Performance Management4 分

4.1.2 What is Culture?6 分

4.1.3 Fundamentals of Civility -The 3 R's6 分

4.2.1 What is a Culture of Incivility?7 分

4.2.2 Impact of Culture Incivility (Individuals & Teams)8 分

4.2.3 Hard and Soft Costs of Incivility on Organizations7 分

4.2.4 Culture's Impact on Performance Management6 分

4.3.1 Building on Your Values and Strengths8 分

4.3.2 Creating and Reinforcing Performance Norms and Values9 分

4.3.3 Linking Cultural Norms and Behavior into HR and Performance Management Practices11 分

4.3.4."Walk the Talk": Model the Behavior Where You Are11 分

4の練習問題

Role of Culture in the Organization30 分

The High Cost of Incivility30 分

Creating and Maintaining a Performance Management Culture30 分

Creating a Positive Performance Culture30 分

レビュー

4.7

501件のレビュー

5 stars
78.83%
4 stars
16.42%
3 stars
3.36%
2 stars
0.66%
1 star
0.71%

MANAGING EMPLOYEE PERFORMANCE からの人気レビュー

MHにより2021年10月10日

this course is amazing, give me a lot of knowledge i haven't know before. give me a lot of benefit. so insightful. thank you so much university of minnesota, the lecture, and especially for Coursera.

CTにより2017年3月14日

Overall, good information that is very helpful for making the transition into the HR field. I wish the lecturer didn't trip over his own words all the time - it made it hard to listen to the video's.

BOにより2018年6月30日

Another great course. This course explains and delivers the benefits of having clear goals and objectives that outline who, what, and when of the employee and reduces any surprises to expectations!

JDにより2021年3月19日

This course war quite fulfilling. I learned so much helpful information that will not only help with refining my own skills but helping with the overall advancement or practices at my organization.

すべてのレビューを見る

Human Resource Management: HR for People Managers専門講座について

Do you have people reporting to you that need managing? Or perhaps you want to consider a career in human resources? Or freshen up your HR knowledge?

This specialization provides a robust introduction to the key principles, policies, and practices of human resource management. The specialization begins with a foundational course that considers alternative approaches to managing human resources, provides a background to the U.S. legal context in which employees are hired, fired, rewarded, and managed, and outlines the different reasons that people are motivated to work. The remaining three courses tackle three core areas that all managers should understand: hiring employees, evaluating their performance, and rewarding them. Throughout the courses, an accessible, scientific approach is embraced such that best practices and practical tips are informed by research, but presented in accessible, applied ways. Upon completing the specialization, learners will have a deeper understanding of what works in the workplace, including a toolkit of best practices for hiring, managing, and rewarding employees. The specialization will be valuable for managers and entrepreneurs taking on these responsibilities as well as anyone else interested in the fundamental principles of human resource management. The Capstone Project will provide an opportunity to apply this knowledge to a real situation, including your own organization or work unit if desired.

Human Resource Management: HR for People Managers

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Managing Employee Performance

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