このコースについて
4.7
231件の評価
71件のレビュー

100%オンライン

自分のスケジュールですぐに学習を始めてください。

柔軟性のある期限

スケジュールに従って期限をリセットします。

約7時間で修了

推奨:5 weeks of study, 1 hour/week...

英語

字幕:アラビア語, フランス語, イタリア語, ドイツ語, 英語, スペイン語...

習得するスキル

CommunicationStaff ManagementCoachingPerformance Management

100%オンライン

自分のスケジュールですぐに学習を始めてください。

柔軟性のある期限

スケジュールに従って期限をリセットします。

約7時間で修了

推奨:5 weeks of study, 1 hour/week...

英語

字幕:アラビア語, フランス語, イタリア語, ドイツ語, 英語, スペイン語...

シラバス - 本コースの学習内容

1
1時間で修了

Introduction to Giving Helpful Feedback and Positive Feedback

The goal of this course is to give you the confidence to deliver both negative and positive feedback successfully and to leave the person receiving feedback with their dignity. To boost your motivation, in the first week we outline specific benefits of mastering feedback skills and provide examples of people whose careers changed because of timely feedback. We also discuss positive feedback and expectations, powerful tools to help people learn at work. You will be able to define both and know how they improve employee performance. You will learn how positive feedback can be delivered in many situations and appreciate the power of positive feedback to enhance employee creativity and teaming skills. We hope that you’ll be able to use this new knowledge immediately. ...
6件のビデオ (合計28分), 1 reading, 1 quiz
6件のビデオ
Why Feedback is Important5 分
Positive Feedback Defined4 分
The Impact of Positive Expectations2 分
Positive Expectations at Work5 分
Positive Feedback: Intriguing Possibilities6 分
1件の学習用教材
Course Syllabus10 分
1の練習問題
Week 1 Quiz20 分
2
1時間で修了

Negative Feedback: Use With Caution

Negative Feedback is a specialized learning tool. We all know that negative feedback feels punishing. Our goal this week is for you to understand why it is punishing, why we hesitate to use it, and when it can be used effectively without negative consequences. You will be able to identify specific situations where negative feedback is given more weight than positive feedback and learn a technique that can overcome some of negative feedback’s harmful side effects. Armed with a clearer concept of the pluses and minuses of negative feedback, you can be more confident that you are using it appropriately at work....
3件のビデオ (合計21分), 1 quiz
3件のビデオ
Negative Feedback Bias4 分
The Broad Impact of Negative Feedback9 分
1の練習問題
Week 2 Quiz12 分
3
1時間で修了

The Seven Essential Feedback Skills - Part I

Based on your work in the first two weeks, you can now describe negative and positive feedback and appreciate the power of these tools to change behavior. In the next two weeks, we take the next step towards building your feedback skills by teaching you seven specific skills to use when delivering professional feedback. At the end these two weeks you will know how to deliver work-related feedback that is effective at changing an employee’s behavior while still preserving their dignity. ...
5件のビデオ (合計34分), 1 quiz
5件のビデオ
Introduction to the Seven Feedback Skills2 分
Skill 1: Focus on Specific Behavior8 分
Skill 2: Keep it Impersonal12 分
Skill 3: Keep it Goal-Oriented6 分
1の練習問題
Week 4 Part I Quiz20 分
4
1時間で修了

The Seven Essential Feedback Skills - Part II

This week we continue building on your knowledge of the seven essential feedback skills....
5件のビデオ (合計42分), 1 quiz
5件のビデオ
Skill 5: Ensure Understanding7 分
Skill 6: Make Sure it is Controllable5 分
Make Sure it is Controllable: The Manager's Role6 分
Skill 7: Tailor the Feedback to Fit the Employee:10 分
1の練習問題
Week 4 Part II Quiz20 分
5
2時間で修了

Giving Helpful Feedback: Turn Your Knowledge Into Long-Term Change

You now know the fundamentals of positive and negative feedback and the skills necessary to deliver both. In this module we begin by describing situations where no matter how talented you are, your feedback will not “get through” to your employee. These situations can be discouraging and we point them out so you can diagnose why your feedback may not have worked. We then describe a process to enable you to continue practicing and improving your new skills. True change takes time, but the journey is worth it....
2件のビデオ (合計8分), 2 readings, 1 quiz
2件のビデオ
How to Create Long-Term Change4 分
2件の学習用教材
Feedback Practice10 分
Feedback Practice Worksheet10 分
1の練習問題
Final Test20 分
10分で修了

Helpful Class Resources

...
1 reading
1件の学習用教材
Research Used in this Course10 分
4.7
71件のレビューChevron Right

人気のレビュー

by DSSep 7th 2017

Great Course. I love the way it is designed, delivered. I learned a lot. The most imporatnt part is that I enjoy every bit of the session and completed everything less than a week. :)

by BCDec 3rd 2016

Excellent course. I started it being a bit skeptical, just with the intention to go quickly through some video scripts. but I changed my mind. There is so much to learn here

講師

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Tracy Jennings

Senior Instructor
Organizational Leadership and Information Analytics Division

コロラド大学ボルダー校(University of Colorado Boulder)について

CU-Boulder is a dynamic community of scholars and learners on one of the most spectacular college campuses in the country. As one of 34 U.S. public institutions in the prestigious Association of American Universities (AAU), we have a proud tradition of academic excellence, with five Nobel laureates and more than 50 members of prestigious academic academies....

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