by Fabíola O F S•
Jul 27, 2020
curso muito bom, bem explicativo e detalhado, ganhei auxilio financeiro, e estou muito grata.
by Julian K•
May 10, 2019
It is very helpful and i would recommend that everyone gets an opportunity to do this course.
by Amron D B•
Feb 22, 2020
I have so many knowledge i got here in Coursea. Thanks so much for being as Onliner student.
by Hugo E G L•
Dec 25, 2019
Great one! It has all the foundational skills that a customer service representative needs.
by Mariya H•
Sep 12, 2019
Helped me identify weak areas and improve them by taking quizzes and assignments seriously!
by Isah B A•
Sep 24, 2019
The modules are very enlightening and educative. I recommend everyone to take this course.
by Rhythm M•
Apr 13, 2020
A professional course focusing on everything required to become a skilled customer agent.
by Ogunga A O•
Apr 09, 2020
It's a wonderful experience taking this course... it's the best you can be part of.
by Alvi R•
Apr 20, 2020
It is quite a detailed and insightful course. I personally do recommend it to all.
by Bikram K N•
Jun 29, 2020
Thanks a lot for this course. I'm very happy to complete this course.
by Aymen Z•
May 10, 2020
my working fiel in helpdesk support , thanks Coursera and thanks IBM
by Graham Y•
Apr 23, 2020
Outstanding, the interaction is brilliant and fun highly recommended
by Kalu E E•
Jul 08, 2020
I am prepared to take on a role as a customer service specialist.
by Finny C•
Jul 07, 2019
Its very useful and hope to get placement in IBM customer Support
by UZOKA K C•
Feb 22, 2020
This course is exceptional. It is the best I have come across.
by AMITPAL S•
Jun 28, 2020
I transported me back to my role of call Center agent. Thanks
by KALAP T•
Jun 27, 2020
This course enhance my skill in customer service carrier.
by Jenny S•
May 24, 2020
Got some useful information and I can learn a lot in here
by RAKESH K P•
Oct 04, 2019
This course is too god for a customer support executive
by Oluwakunmi O O•
Jun 15, 2020
Gained new perspective on customer service. Thank you!
by Rayan Z•
Jul 13, 2019
I really enjoyed taking this course and learned a lot.
by STEVEN C•
Jul 08, 2019
A fantastic mix of video, text, quiz and assignments.
by Stanford M•
Jun 05, 2020
Great course. I loved it. I recommend it to anyone.
by Abdullah A•
Jun 16, 2020
Great course I learned a lot of new skills
by Soyinka O O•
Aug 01, 2020
This professional course earn the stress.