The final course aims to build learners’ confidence and adaptability when communicating in cross-cultural environments as they assume leadership responsibility to communicate influence in persuasive workplace contexts. The course focuses on enhancing learners’ professional persona for skilful engagement and intercultural communication with stakeholders within and beyond the organization, including cross-departmental work teams, clients and external partners.
Effective Communication in the Globalised Workplace の専門講座シンガポール国立大学（National University of Singapore）このコースについて
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約11時間で修了
英語
字幕：英語
共有できる証明書
修了時に証明書を取得
100%オンライン
自分のスケジュールですぐに学習を始めてください。
柔軟性のある期限
スケジュールに従って期限をリセットします。
約11時間で修了
英語
字幕：英語
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シンガポール国立大学（National University of Singapore）
A leading global university located in Asia, the National University of Singapore (NUS) is Singapore’s flagship university, and offers a global approach to education and research with a focus on Asian perspectives and expertise. Its transformative education includes a broad-based curriculum underscored by multi-disciplinary courses and cross-faculty enrichment.
シラバス - 本コースの学習内容
4時間で修了
Module 1: Communicating Influence in the Workplace
This module identifies the causes of motivation, the impact of culture on factors of motivation and the structure of persuasive communication carried out with workplace counterparts.
4時間で修了
7件のビデオ （合計66分）, 2 readings, 4 quizzes
7件のビデオ
Course Introduction3 分
Video 1: Motivation8 分
Communicate to Motivate14 分
Using Nonverbal Cues17 分
Persuasive Communications6 分
Developing Persuasive Conversation10 分
2件の学習用教材
Readings10 分
References and Readings10 分
3の練習問題
Persuasive Conversation10 分
Quiz for Communicating for Understanding16 分
Persuasive use of language12 分
3時間で修了
Make Effective Presentations
This module will apply the principles of effective presentation using visual aids, voice and body language, with consideration for cultural sensitivity.
3時間で修了
7件のビデオ （合計55分）
7件のビデオ
The Storyboard I10 分
The Storyboard II6 分
Strategies to Engage Attention5 分
The Impactful Presenter9 分
Manage the Q&A Session4 分
Presentation with Visual Impact14 分
2の練習問題
Quiz on Effective Presentations12 分
Quiz on Presentation slides and Managing Q & A Sessions12 分
4時間で修了
Engaging External Stakeholders and Counterparts
In this module, learners will acquire negotiation skills in a workplace contexts which may include dialogues and presentations to critical stakeholders and effective task delegation to team members.
4時間で修了
5件のビデオ （合計35分）, 1 reading, 5 quizzes
5件のビデオ
Negotiation8 分
The Negotiators Toolkit7 分
The Language of Negotiation I6 分
The Language of Negotiation II4 分
1件の学習用教材
Readings10 分
4の練習問題
Engaging with Small Talks and Goodwill20 分
Understanding Negotiation I10 分
Understanding Negotiation II8 分
Understanding the Language of Negotiation14 分
レビュー
BECOMING PART OF THE GLOBALISED WORKPLACE からの人気レビュー
RDにより2017年6月7日
Amazing experience with amazing instructors. Thank you so much Coursera and National University of Singapore for providing me finance support to learn and complete this course.
Effective Communication in the Globalised Workplace専門講座について
In this Specialization aimed for those who are preparing to enter the workplace, we will share with you some key cultural and linguistic features characterizing effective communication in this increasingly diverse and internationalised workplace.
This is done through four courses, building from knowing the self to communicating with the inner circle of colleagues within the organisation and expanding this circle to include external partners and stakeholders. There is also a capstone project which requires you to apply what you have learned in the four courses in real-life contexts potentially with industry players.
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The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
Is financial aid available?
Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project. Learn more.
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