このコースについて

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共有できる証明書
修了時に証明書を取得
100%オンライン
自分のスケジュールですぐに学習を始めてください。
柔軟性のある期限
スケジュールに従って期限をリセットします。
初級レベル
約14時間で修了
英語
字幕:英語

学習内容

  • Critically evaluate conflict theories and apply frameworks and intervention processes to mitigate/reduce the negative effects of conflict at work.

  • Develop and analyse strategies and tactics to undertake both one on one, multiparty and also team based negotiation processes

  • Evaluate negotiation and conflict resolution processes against criteria informed by negotiation theory and concepts of forces in the negotiation.

共有できる証明書
修了時に証明書を取得
100%オンライン
自分のスケジュールですぐに学習を始めてください。
柔軟性のある期限
スケジュールに従って期限をリセットします。
初級レベル
約14時間で修了
英語
字幕:英語

提供:

マッコーリー大学(Macquarie University) ロゴ

マッコーリー大学(Macquarie University)

修士号の取得を目指しましょう

この コース は マッコーリー大学(Macquarie University) の100%オンラインの Global Master of Business Administration (Global MBA) の一部です。 プログラムのすべてで認定されれば、それらのコースが学位学習に加算されます。

シラバス - 本コースの学習内容

1

1

2時間で修了

Resolving conflicts and negotiating agreements in the new world of work

2時間で修了
6件のビデオ (合計33分), 3 readings, 1 quiz
6件のビデオ
Week 1 outline2 分
1.1 Your skillset and the new world of work6 分
1.2 Awareness and diagnosis7 分
1.3 Becoming proactive8 分
1.4 Goals of negotiation3 分
3件の学習用教材
Course overview10 分
Learning activities and assessment10 分
Explore further resources 11 時間
1の練習問題
Recall 1: Check your understanding15 分
2

2

3時間で修了

Theories of conflict, pathways to resolution

3時間で修了
4件のビデオ (合計28分), 1 reading, 2 quizzes
4件のビデオ
2.1 Why is conflict different?7 分
2.2 What am I dealing with? Types of conflict relationships7 分
2.3 When things go wrong9 分
1件の学習用教材
Explore further resources 21 時間
2の練習問題
Recall 2: Check your understanding15 分
Check your applied learning (Weeks 1-2)1 時間
3

3

2時間で修了

Building and using a skillset: Moving from ‘knowing to doing’

2時間で修了
4件のビデオ (合計22分), 2 readings, 1 quiz
4件のビデオ
3.1 Orienting: Past, present, future5 分
3.2 Toolkit: Sharpen your skills8 分
3.3 Goal setting: Maximising vs satisficing5 分
2件の学習用教材
Become a Global MBA learner10 分
Explore further resources 31 時間
1の練習問題
Recall 3: Check your understanding15 分
4

4

3時間で修了

The three negotiations: Content, process, and relationship

3時間で修了
4件のビデオ (合計30分), 1 reading, 2 quizzes
4件のビデオ
4.1 Interests and trade-offs: Content vs process10 分
4.2 Becoming a facilitator: Process skills7 分
4.3 Structure: Proposing a process9 分
1件の学習用教材
Explore further resources 41 時間
2の練習問題
Recall 4: Check your understanding15 分
Check your applied learning (Weeks 3-4)1 時間

レビュー

NEGOTIATION SKILLS: NEGOTIATE AND RESOLVE CONFLICT からの人気レビュー

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Influencing: Storytelling, Change Management and Governance専門講座について

The ability to influence without force or coercion is important in any organization and at all levels. Modern managers must master the art of persuasive communication, adapt to the needs of the audience, construct a good narrative and inspire the audience to act (Communicate with Impact). They must learn to design and negotiate both informal and complex agreements, and do this in diverse workplace cultures (Negotiate and Resolve Conflict). The Specialization applies influencing methods in two areas of great importance: change management and risk governance. Successful change management eludes many individuals and organizations, so we propose a new approach to enable you to inspire and lead transformations (Manage Change). Similarly, in the post-financial crisis environment, many organizations acknowledge the need for effective risk governance but few, if any, have achieved it. We present evidence-based methods that will help your organization achieve its objectives (Engage the Board)....
Influencing: Storytelling, Change Management and Governance

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