このコースについて
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次における7の2コース

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自分のスケジュールですぐに学習を始めてください。

柔軟性のある期限

スケジュールに従って期限をリセットします。

約11時間で修了

推奨:10 hours/week...

英語

字幕:英語

学習内容

  • Check

    Review essential elements of a safety culture.

  • Check

    Describe how healthcare organizations identify and mitigate safety hazards.

  • Check

    Identify how patients and family members contribute to developing a safety culture.

  • Check

    Identify strategies for improving communication and teamwork .

習得するスキル

CommunicationHealthcare LeadershipOrganizational CulturePatient Safety

次における7の2コース

100%オンライン

自分のスケジュールですぐに学習を始めてください。

柔軟性のある期限

スケジュールに従って期限をリセットします。

約11時間で修了

推奨:10 hours/week...

英語

字幕:英語

シラバス - 本コースの学習内容

1
2時間で修了

Patient Safety Culture and Just Culture

In this module, learners will develop an understanding of what safety culture is and why it matters, how safety culture influences outcomes, how culture is assessed, and how strategies for improvement can be developed. Learners will become familiar with the Just Culture model and how it is used when appropriating blame and accountability for human error, at risk behaviors, and reckless behaviors. ...
6件のビデオ (合計53分), 2 readings, 1 quiz
6件のビデオ
Defining Safety Culture11 分
The Influence of Safety Culture on Patient and Provider Outcomes10 分
Measuring Culture14 分
Just Culture7 分
Application of Just Culture5 分
2件の学習用教材
11 Tenets of a Safety Culture10 分
CUSP Tool: Culture Check-up Process10 分
1の練習問題
Lesson 1 Quiz20 分
2
2時間で修了

Patient Safety, Quality, and the Patient Experience

The patient experience encompasses a range of interactions patients have with the healthcare system. Understanding patients' expectations and learning from their experiences is key to designing safer care delivery systems and providing patient and family-centered care. ...
6件のビデオ (合計47分), 4 readings, 1 quiz
6件のビデオ
How Do We Measure the Patient Experience?7 分
Patient and Family Centered Care and Engagement6 分
Patient and Family Advisory Council: Definition and Roles5 分
Engaging the Heart of the Caregiver5 分
Using Improvement Science to Create a Positive Sustainable Patient Experience15 分
4件の学習用教材
Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)10 分
Centers for Medicare and Medicaid Services: Hospital Compare10 分
Harnessing Evidence and Experience to Change Culture10 分
Advancing the Practice of Patient and Family Centered Care in Hospitals10 分
1の練習問題
Lesson 2 Quiz20 分
3
2時間で修了

Event Reporting and Second Victims

Patient safety event reports are a critical data source for identifying and mitigating harm in high reliability organizations; yet, many healthcare organizations do not take full advantage of this data. At the conclusion of this module, learners will understand how event reports should be used to design safer care systems and how organizations can provide support to staff involved in medical errors. ...
12件のビデオ (合計75分), 2 readings, 1 quiz
12件のビデオ
Journey of an Event Report3 分
Event Reporting and High Reliability3 分
Using Event Reports to Improve Safety and Culture3 分
Reporting Culture4 分
Using Event Reports to Design Safer Systems: Part I2 分
Using Event Reports to Design Safer Systems: Part II5 分
A Sample Event Review Meeting12 分
Introduction to the Learning from Defects Tool12 分
Disclosure of Medical Errors2 分
Second Victims7 分
Peer Support: Making a Difference for Second Victims8 分
2件の学習用教材
Agency for Healthcare Research and Quality: Common Formats10 分
Learning from Defects Tool10 分
1の練習問題
Lesson 3 Quiz20 分
4
2時間で修了

Strengthening Safety Culture Through Teamwork

Research shows that many errors can be attributed to breakdowns in teamwork and communication. In this module, participants will learn how safety culture can be strengthened though teamwork and communication. Participants will learn skills critical in the prevention and mitigation of medical errors. ...
8件のビデオ (合計94分), 3 readings, 1 quiz
8件のビデオ
Teamwork and the Science of Safety12 分
Team Training15 分
Communication11 分
Leadership12 分
Briefings and Debriefings10 分
Measuring Teamwork for Improvement12 分
Cross-unit Collaboration8 分
3件の学習用教材
TeamSTEPPS 2.010 分
Care Coordination Measures Atlas Update10 分
Edgar Schein: Humble Inquiry (Optional)10 分
1の練習問題
Lesson 4 Quiz20 分
4.8
17件のレビューChevron Right

25%

コースが具体的なキャリアアップにつながった

人気のレビュー

by ASFeb 7th 2019

This course is really helpful and provides an insight how to report events, how to train people, how to conduct briefing and debriefing. I recommend everyone working in hospitals to take this course.

by NVMay 10th 2018

Really interesting education course.it is very much helpful to me. I learned so many new things from this course. I must be thankful to coursera team. Excellent course. Thank you very much.

ジョンズ・ホプキンズ大学(Johns Hopkins University)について

The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world....

Patient Safetyの専門講座について

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few. The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization....
Patient Safety

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