In this course, you will be able develop a systems view for patient safety and quality improvement in healthcare. By then end of this course, you will be able to: 1) Describe a minimum of four key events in the history of patient safety and quality improvement, 2) define the key characteristics of high reliability organizations, and 3) explain the benefits of having strategies for both proactive and reactive systems thinking.
このコースは患者の安全 の専門講座に属します。
Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
提供：
このコースについて
23,922 最近の表示
受講生の就業成果
20%
コース終了後に新しいキャリアをスタートした
29%
コースが具体的なキャリアアップにつながった
18%
昇給や昇進につながった
学習内容
Describe a minimum of four key events in the history of patient safety and quality improvement.
Define the key characteristics of high reliability organizations.
Explain the benefits of having strategies for both proactive and reactive systems thinking.
習得するスキル
Patient CareSystems ThinkingQuality Improvement
受講生の就業成果
20%
コース終了後に新しいキャリアをスタートした
29%
コースが具体的なキャリアアップにつながった
18%
昇給や昇進につながった
100%オンライン
自分のスケジュールですぐに学習を始めてください。
次における7の1コース
柔軟性のある期限
スケジュールに従って期限をリセットします。
中級レベル
No specific experience necessary.
約7時間で修了
推奨：9 hours/week
英語
字幕：英語
提供：
ジョンズ・ホプキンズ大学（Johns Hopkins University）
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
シラバス - 本コースの学習内容
3時間で修了
The History of Patient Safety and Quality Improvement
In this module, you will review the history of patient safety and quality improvement in healthcare. You will start with defining the scope of the problem of preventable harm in healthcare which leads into the history of the work that has been done to date that has helped to define, measure and improve preventable harm. You review three landmark reports to ensure you have a deep understanding of this work. At the end of this module, you will be able to: 1) identify a minimum of four key events in the history of patient safety an quality improvement, 2) describe the key characteristics of each of the three landmark patient safety publications and 3) summarize the impact of preventable harm on patients, communities and society.
3時間で修了
7件のビデオ （合計36分）, 5 readings, 1 quiz
7件のビデオ
History of Quality Improvement and Patient Safety: 1854 - 19665 分
History of Quality Improvement and Patient Safety: 1966 - Present3 分
Mitigable or Preventable Harm: Crimean War, 1854-18564 分
"To Err is Human": Building a Safer Health System5 分
"Crossing the Quality Chasm": A New Health System for the 21st Century8 分
"Free From Harm": Accelerating Patient Safety Improvement Fifteen Years After "To Err is Human"7 分
5件の学習用教材
Institute of Medicine Report: To Err is Human30 分
Institute of Medicine Report: Crossing the Quality Chasm: A New Health System for the 21st Century30 分
National Patient Safety Foundation Report: Free From Harm: Accelerating Patient Safety Improvement Fifteen Years After To Err is Human30 分
Error in Medicine10 分
An Intervention to Decrease Catheter-Related Bloodstream Infections in the ICU15 分
1の練習問題
Lesson 1 Quiz15 分
1時間で修了
Definitions in Patient Safety and Quality Improvement: An Overview
In this module, you will be reviewing several key terms and tools that are used in patient safety and quality improvement. This will allow you to begin to develop the common language used among patient safety and quality improvement experts and practitioners. By the end of this module you will be able to: 1) differentiate between the terms harm, hazard, error and risk within a patient safety and quality improvement framework, 2) describe how quality and safety overlap and how they are different and 3) differentiate between root cause analysis and a failure mode and effects analysis.
1時間で修了
11件のビデオ （合計46分）
11件のビデオ
Harm3 分
Sentinel Event1 分
Error4 分
Hazard2 分
Risk5 分
Root Cause Analysis (RCA)5 分
Failure Mode and Effects Analysis (FMEA)7 分
Quality3 分
Safety5 分
Culture2 分
1の練習問題
Lesson 2 Quiz15 分
1時間で修了
High Reliability Organizing and Why it Matters
In this module, you will learn the fundamental principles of high reliability organizing. At the end of this lesson, you will also be able to: 1) describe the socio-cultural characteristics of high reliability organizations (HROs), 2) compare and contrast healthcare with high reliability organizations and 3) identify three improvement tools for high reliability organizing.
1時間で修了
7件のビデオ （合計25分）
7件のビデオ
A Model for Understanding High Reliability1 分
Analyzing Healthcare as a High Reliability Organization5 分
High Reliability Organization Sociocultural Norms2 分
Five Principles for High Reliability and Mindful Organizing3 分
High Reliability Organization Behaviors and Habits3 分
Patient Safety Tools of Mindful Organizing4 分
1の練習問題
Lesson 3 Quiz15 分
1時間で修了
Applying a Systems Lens to Healthcare
In this module, you will learn the basics of systems thinking and then apply these to a healthcare setting. At the end of this module, you will be able to 1) explain the basic components of a system, 2) differentiate first order problem solving and second order problem solving, 3) explain the benefits of having strategies for both proactive and reactive systems thinking.
1時間で修了
9件のビデオ （合計38分）
9件のビデオ
Definition of Systems Thinking3 分
Reductionistic Thinking vs. Holistic Thinking6 分
Swiss Cheese Model6 分
First Order and Second Order Problem Solving2 分
Whose Problem Is It?1 分
Oncology Infusion Clinic: Case Study4 分
Proactive and Reactive Systems Thinking Strategies8 分
Conclusions1 分
1の練習問題
Lesson 4 Quiz20 分
レビュー
4.8
PATIENT SAFETY AND QUALITY IMPROVEMENT: DEVELOPING A SYSTEMS VIEW (PATIENT SAFETY I) からの人気レビュー
JAによりFeb 14, 2019
Indeed the facilitators have really done well in delivery of the content, I will organize all my friends to enroll in the course. You are indeed doing a wonderful job. Kudos to you guys.
DOによりAug 13, 2018
the course content was very clear and organized\n\nthe lecturer was great. take my attention form the beginning to the end\n\nmaybe it needs only to add some case studies videos
RKによりJan 21, 2020
This was an excellent course to provide anyone who works in a healthcare field with the skills to improve their entire organization and reduce preventable harm to patients.
BFによりDec 22, 2018
I work in this field and found all of the material, lectures and quiz material/testing to be exactly what a practitioner needs to focus on patient safety. Thank you!
FCによりMay 21, 2019
Even though this course is at the beginner level, its is very useful and effective one to learn the subjects which many of us don't know. Thanks you coursera and JHM
AMによりJul 13, 2018
Great insights about patient safety, error, preventable harm, and system's functioning. Referenced materials are relevant and widely available.
MBによりJul 7, 2019
I liked the videos. I understand that this is a “small” course, yet evaluation is strange. If focuses only on route memorization.
AUによりDec 23, 2018
it was a very enlightening and very much essential for a health care professionals. a sincere thanks to all who made it possible
FTによりJul 22, 2019
This course has given deeper insight into the patient safety management concepts for beginner! Thanks to the instructors!
JHによりMar 15, 2018
It is very usefull and it explains how to solve the problems and the errors that are occuring in the helathcare sector .
UEによりApr 11, 2019
This course has been helpful and I'm glad to have been able to gain more knowledge and applications through this course
MQによりDec 17, 2019
It was a very informative course. The topics were discussed in a very simple way. The concepts were explained with
患者の安全専門講座について
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.
The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization.
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