このコースについて
1,504

100%オンライン

自分のスケジュールですぐに学習を始めてください。

柔軟性のある期限

スケジュールに従って期限をリセットします。

初級レベル

約15時間で修了

推奨:4 weeks of study, 5 hours/week...

英語

字幕:英語

100%オンライン

自分のスケジュールですぐに学習を始めてください。

柔軟性のある期限

スケジュールに従って期限をリセットします。

初級レベル

約15時間で修了

推奨:4 weeks of study, 5 hours/week...

英語

字幕:英語

シラバス - 本コースの学習内容

1
1時間で修了

Course Orientation

Find out what Shaping Your Professional Brand can offer you....
1件のビデオ (合計4分), 5 readings, 1 quiz
5件の学習用教材
Syllabus10 分
About the Discussion Forums10 分
Glossary10 分
Updating Your Profile10 分
Social Media10 分
1の練習問題
Orientation Quiz10 分
4時間で修了

Week 1: Being Valued at Work

You will work on building your professional brand by learning the importance of listening and crafting effective questions....
19件のビデオ (合計88分), 2 readings, 6 quizzes
19件のビデオ
1.1.1 Being Valued at Work2 分
1.2.1: 2MC: Kidney Donation3 分
1.3.1 First: Listen2 分
1.3.2 2MC: Meredith's Mother-in-Law2 分
1.3.3 How Are You Listening?6 分
1.3.4 Listen to Learn7 分
1.3.5 What Happened Next? Meredith’s Mother-in-Law3 分
1.4.1 Second: Ask Questions2 分
1.4.2 2MC: Signing Strangers' Names is the Process2 分
1.4.3 Formulating Questions8 分
1.4.4 Reciprocity: Questions Shape Answers7 分
1.4.5 How and What You Ask Affects the Outcome5 分
1.5.1: Achieving and Sustaining Rapport1 分
1.5.2: 2MC: Personal Services1 分
1.5.3: Establishing Rapport7 分
1.5.4: Paraphrasing9 分
1.5.5: What Happened Next? Personal Services6 分
1.6.1: What Happened Next? Kidney Donation6 分
2件の学習用教材
Week 1 Overview10 分
Week 1 Readings and References10 分
5の練習問題
Lesson 1-3 Practice Quiz10 分
Lesson 1-4 Practice Quiz2 分
Lesson 1-5 Practice Quiz4 分
Lesson 1-6 Practice Quiz2 分
Week 1 Quiz10 分
2
5時間で修了

Week 2: Likability Matters

This week you will learn to be a more effective influencer at work through the tools we discuss....
18件のビデオ (合計83分), 4 readings, 6 quizzes
18件のビデオ
2.2.1: 2MC: Whose Money Is It?2 分
2.3.1: Approach Matters2 分
2.3.2: 2MC: That Parking Space2 分
2.3.3: Creating Energy7 分
2.3.4: De-energizers: The Costs7 分
2.3.5: Your Energy and Approach8 分
2.4.1: Aligning with Others53
2.4.2: 2MC: Recommend a Friend1 分
2.4.3: The And Stance: How and Why7 分
2.4.4: But … Objections to The And Stance7 分
2.4.5: Experts on The And Stance6 分
2.5.1: High-Road Go-To Solutions1 分
2.5.2: 2MC: Charging for Work Before Authorization1 分
2.5.3: Find Common Ground9 分
2.5.4: Get It In Writing5 分
2.5.5: What Happened Next? Charging for Work Before Authorization2 分
2.6.1: What Happened Next? Whose Money Is It?7 分
4件の学習用教材
Week 2 Overview10 分
Week 2 Resources and References10 分
Summary of What Creates Energy in Organizations?10 分
Summary of Rudeness in the workplace isn't just unpleasant: It's also contagious10 分
5の練習問題
Lesson 2-3 Practice Quiz6 分
Lesson 2-4 Practice Quiz4 分
Lesson 2-5 Practice Quiz6 分
Lesson 2-6 Practice Quiz4 分
Week 2 Quiz10 分
3
4時間で修了

Week 3: Cognitive Biases and Errors at Work

Find out about cognitive bias, and how to identify different types, and how to stop them from derailing you....
19件のビデオ (合計73分), 3 readings, 6 quizzes
19件のビデオ
3.2.1: 2MC: Commission Sales2 分
3.3.1: It's Not All About You1 分
3.3.2: 2MC: Face Embarrassment1 分
3.3.3: Overconfidence and Egocentrism8 分
3.3.4: Confirmation Bias and Motivated Blindness6 分
3.3.5 What Happened Next? Face Embarrassment7 分
3.4.1: There are More Cognitive Biases?59
3.4.2: 2MC: Chen Becomes Uncomfortable at Work1 分
3.4.3: Stop Digging: Pursuit of Sunk Costs5 分
3.4.4: Sinister Attribution Bias6 分
3.4.5: Chen's Situation, First Pass3 分
3.5.1: Prevention and Recovery: Framing and Reframing1 分
3.5.2: 2MC: Chen Uncomfortable at Work, Continued58
3.5.3: Framing7 分
3.5.4: Framing in Chen’s Situation4 分
3.5.5: Using Reframing as a Tool for Chen6 分
3.5.6: What Happened Next? Chen Uncomfortable at Work2 分
3.6.1: What Happened Next? Commission Sales4 分
3件の学習用教材
Week 3 Overview10 分
Week 3 Resources and References10 分
Summary of Measurement of Social-Evaluative Anxiety10 分
5の練習問題
Lesson 3-3 Practice Quiz8 分
Lesson 3-4 Practice Quiz8 分
Lesson 3-5 Practice Quiz8 分
Lesson 3-6 Practice Quiz2 分
Week 3 Quiz10 分
4
4時間で修了

Week 4: When Things Go Wrong

Despite your best efforts, sometimes problems can’t be avoided. Learn an effective strategy for apologizing, and how to engage in disputes professionally....
19件のビデオ (合計78分), 2 readings, 5 quizzes
19件のビデオ
4.2.1: 2MC: Speak Up or Keep Quiet1 分
4.3.1: Identifying Problems1 分
4.3.2: 2MC: Leaving Off a Data Point1 分
4.3.3: Mindset6 分
4.3.4: Are You Sure You Have a Problem?7 分
4.3.5: What Happened Next? Leaving Off a Data Point5 分
4.4.1: When You Are in the Wrong: Professional Apologies1 分
4.4.2: 2MC: You Messed Up1 分
4.4.3: The Four Rs of Apologizing: Remorse and Responsibility5 分
4.4.4: The Four Rs of Apologizing: Rehabilitation and Recompense5 分
4.4.5: What Happened Next? You Messed Up2 分
4.5.1: Having Disputes Professionally1 分
4.5.2: 2MC: Just Don't Hire Anyone Over 40...1 分
4.5.3: Having Disputes Professionally: Rules One and Two6 分
4.5.4: Having Disputes Professionally: Rules Three, Four, and Five7 分
4.5.5: Review - and What Happened Next? Hire No One Over 407 分
4.6.1: What Happened Next? Speak Up or Keep Quiet4 分
4.7.1: Bringing it All Together7 分
2件の学習用教材
Week 4 Overview10 分
Week 4 Resources and References10 分
4の練習問題
Lesson 4-3 Practice Quiz4 分
Lesson 4-4 Practice Quiz8 分
Lesson 4-5 Practice Quiz6 分
Week 4 Quiz10 分
5.0
7件のレビューChevron Right

人気のレビュー

by TBDec 11th 2016

I followed this course as part of Professional IQ package. It really helped me making the right career choices. I extremely recommend this course to everyone.

by DHOct 3rd 2018

great. minor complaint that the cut scene music is annoying and jarring, especially at the end with the Univ. of ILL logo slapping on the metal sounds.

講師

Avatar

C. K. Gunsalus

Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory

イリノイ大学アーバナ・シャンペーン校(University of Illinois at Urbana-Champaign)について

The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs. ...

Professional IQ: Preventing and Solving Problems at Workの専門講座について

In this Specialization, Professional IQ: Preventing Solving Problems at Work, learners use real-world dilemmas and ethical problems experienced by professionals around the world to clarify and articulate their personal values as a foundation for the issues they face. Many successful people use these skills every day—and you should too: making strong decisions; recognizing and avoiding career-damaging pitfalls; preventing and resolving conflicts so as to be value-added members of teams; knowing how and when to apologize effectively; knowing how to ask constructive questions that advance work; and honing leadership skills—whether for being influential at work or holding a position of authority. Learners develop a Personal Leadership Credo, as part of a portfolio applying the skills from the course in situations that learners develop themselves. This Specialization features guest speakers from the following organizations: The University of Illinois Community Credit Union; ZipDX; Rosentreter Group; University of Kansas; Studio Helix Medical Exercise and Bodywork, LLC; Advanced Micro Devices; Vedder Price, P.C.; Circuit Court of Cook County; Sierra Training Associates Inc.; and the University of Illinois at Urbana-Champaign. For the names and biographies of individual guest speakers, please see the "Guest Experts" page within each course....
Professional IQ: Preventing and Solving Problems at Work

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