Chevron Left
Back to Leading Healthcare Quality and Safety

Learner Reviews & Feedback for Leading Healthcare Quality and Safety by The George Washington University

4.8
stars
1,219 ratings

About the Course

Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice. This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act (PDSA) model to address quality improvement challenges, and learn strategies to lead a culture of change. The course takes a world view of patient safety and quality, linking participants to research and resources from the World Health Organization (WHO), the US Agency for Healthcare Research and Quality (AHRQ), the Joint Commission and other international organizations. Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance (NCQA) and other leaders in quality movement. Pawlson, g. & Johnson, J. (2021). Advancing Health Care Quality: Protecting Patients, Improving Lives. DEStech Publications Inc. About The George Washington University School of Nursing Ranked among the top nursing schools by U.S. News & World Report, the George Washington University School of Nursing educates and inspires nurses to provide high-quality, compassionate person-centered health care. The school develops leaders actively engaged in health promotion, patient advocacy and healthcare innovation, and prepares exceptional nurse educators who pursue quality and advance the profession. The School of Nursing is committed to improving the health and wellbeing of people and communities locally, nationally and globally. The school values lifelong learning and its students advance nursing practice, leadership and education as they make a difference in the world....

Top reviews

CO

Apr 26, 2022

I enjoyed the course. I am more motivated to get things right with regards to patient safety and the quality of healthservices. The tutors talked so convincingly and clearly. I will take more courses

AT

Mar 21, 2021

Excellent online course and thank you for the excellent speakers. I really learned a lot throughout this course. Which I will take with me and apply on our unit to improve our quality and safety.

Filter by:

76 - 100 of 337 Reviews for Leading Healthcare Quality and Safety

By Suzette S

•

Jun 18, 2019

Great info!

By seham n m

•

Nov 28, 2019

excellent

By Vishruta B

•

Jun 5, 2017

excellent

By adebisi a

•

Jun 19, 2019

Perfect

By Pierre J

•

May 10, 2019

g

o

o

d

j

o

b

By MD. R A

•

Jan 22, 2019

5*

By kanitta k

•

Oct 23, 2019

T

By Blodwin D J

•

Jul 29, 2019

I

By M.S.A 2

•

Aug 24, 2019

So far I have learned a lot from this course, it was hard for me in the beginning because the course is new to me and I don't have any experience regarding health and quality. as I am a graduate student with bachelor of natural health and science. I am planning to work in the department of Health and Safety. Thanks to this course it will be related to my field and it will help me a lot in my present and future life.

By Eman A Q

•

Nov 13, 2016

very nice and organized course, I wanted to give it 5 starts but its missing the interaction

I did not feel the class room with students, where I wished to know new people and exchange experiences. Thank you very much.

By Irfan A B

•

Dec 16, 2019

how to be an effective leader was quite important for me. the questions really fit to me as i have joined a new job as quality manager and have found myself struggling to create safety culture.

By Taher A

•

Nov 18, 2019

Good course that provides some deep insight into the healthcare system. Quizzes are pretty easy though and are really about memorization more than applying your knowledge.

By Marc A

•

Jul 30, 2017

Course gives a very good overview of the relevant issues in healthcare quality and safety. This is useful in every clinical setting - no matter which country.

By rajendra g

•

Oct 3, 2018

Course content and outline were great. The presentations, especially the later modules, were quite monotonous. These could have been more engaging.

By María F C S J

•

Mar 28, 2020

The course was very interesting, I liked learning about quality and safety in patient care. I suggest trying to make the videos more interactive.

By Farah A

•

Mar 19, 2020

Great course. I rated a 4 for the sole reason that in some modules, some readings and resources were unavailable.

By saad N

•

Mar 26, 2020

i would like to thank the course coordinator for the course its a very Good and Helpful course

Thank you

By Precious O

•

Mar 14, 2020

Very insightful and inspiring topic. Kudos to the team - great job. Thanks

By Ali a

•

May 9, 2017

One of the best healthcare quality and safety course i have ever taken

By Pallavi H

•

Sep 29, 2019

Knowledgeable session, sillks taught were useful and much required

By Muhammad N

•

Jan 25, 2017

A good informative course. Very useful and futuristic

By Sridevi K

•

May 26, 2018

Good resources; bite sized modules; easy to navigate

By Francois O

•

May 14, 2020

Plus: Complete overlooking, Good introduction to useful concepts, Emphasis on culture, not just QI techniques

Minus: Supportive resources not suited (e.g. lean manufacturing), time to dedicate to supportive resources largely underestimated, many typos (poor quality control!), even in the quizzes (e.g. question 7 in module 5)

By John E A

•

Jul 29, 2020

This was a very enriching learning experience! The thought and organization of this course was well done. The multimedia for each presentation was very excellent. The assignment questions were comprehensive and reinforced the didactic material.

The paper assignments were very appropriate but some links had expired - perhaps up to 3-5 links not active. The tests were appropriately challenging! I have always wanted to improve and streamline the process of patient care and documentation for heart surgery. It has always been a priority for me to enhance accountability to my patients - this is the appropriate avenue with everyone in the team working toward the same vision and goal.

I was very pleased with this course! Thank you again for your commitment to excellence.

By Dr. U B

•

Jun 1, 2020

The course has enriched my knowledge on quality and safety immensely. In this connection I would like to specifically refer to the brilliant presentation as well as their way of imparting knowledge in such a complex subject. The guidance provided to me will go a long way to introduce and sustain a culture of safety in our organization. The references were very relevant especially to build basic knowledge about quality and safety in hospitals. My sincere thanks to both the faculties.