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Learner Reviews & Feedback for Leading Healthcare Quality and Safety by The George Washington University

4.8
stars
1,219 ratings

About the Course

Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice. This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act (PDSA) model to address quality improvement challenges, and learn strategies to lead a culture of change. The course takes a world view of patient safety and quality, linking participants to research and resources from the World Health Organization (WHO), the US Agency for Healthcare Research and Quality (AHRQ), the Joint Commission and other international organizations. Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance (NCQA) and other leaders in quality movement. Pawlson, g. & Johnson, J. (2021). Advancing Health Care Quality: Protecting Patients, Improving Lives. DEStech Publications Inc. About The George Washington University School of Nursing Ranked among the top nursing schools by U.S. News & World Report, the George Washington University School of Nursing educates and inspires nurses to provide high-quality, compassionate person-centered health care. The school develops leaders actively engaged in health promotion, patient advocacy and healthcare innovation, and prepares exceptional nurse educators who pursue quality and advance the profession. The School of Nursing is committed to improving the health and wellbeing of people and communities locally, nationally and globally. The school values lifelong learning and its students advance nursing practice, leadership and education as they make a difference in the world....

Top reviews

CO

Apr 26, 2022

I enjoyed the course. I am more motivated to get things right with regards to patient safety and the quality of healthservices. The tutors talked so convincingly and clearly. I will take more courses

AT

Mar 21, 2021

Excellent online course and thank you for the excellent speakers. I really learned a lot throughout this course. Which I will take with me and apply on our unit to improve our quality and safety.

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101 - 125 of 337 Reviews for Leading Healthcare Quality and Safety

By SYED E U H

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Apr 25, 2021

A comprehensive, wonderful and top quality program for Quality and Patient safety professionals stuffed with a broad range of topics associated with patients safety and quality management principles. I would like to recommend this course for all healthcare quality and safety professionals who wanted to expand horizon of quality and safe patient care, a requirement take healthcare leadership class and really applicable to the healthcare setting also.

By Abhishek C

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Dec 24, 2020

It's a prolific and informative course. This really helped in a comprehensive understanding of the complications faced in our industry and resolutions to act against them in a stipulated yet accurate time. Highly recommended to those who are in the quality and regulatory field of healthcare to undergo this course. The instructors are very convenient in their teaching and quiz sections.

By Johnny L A

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Nov 19, 2022

This course has been very insightful and informative. It has broadened my horizon and given me an excellent overview of the concept of Healthcare Quality and Patient Safety.

I recommend it for all who seek to have the best of insights into this subject but may be contemplating to go for it or not.

You'd love it.

By Nicole P

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Jan 28, 2021

This course provides an excellent foundation in leading healthcare quality and safety initiatives. The presenters are articulate and focused on the topic. Great use of visual supports to keep the videos interesting and excellent reference materials. I would like to see this course updated.

By jarrett a

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May 19, 2023

This has been an experience for me since i have not brushed up on my skills in awhile. I'm greatful for the opportunity to do so because it has given me another change to Enhance my knowledge. There are always new things to learn and experience in life so go for it never stop improving.

By Ashraf A G

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Nov 24, 2022

Excellent course on Quality improvement and Safety in Healthcare. Useful insights on the promotion of a QI culture and the building of a "Learning Organisation". Very Helpful introduction to the attributes of successful leadership and the traits required to make a leader.

By D P

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Jun 15, 2020

While some of the reading references are a bit dated, I learned a lot of directly applicable quality and safety skills in addition to some basic concepts. I feel that I now have a framework to approach some quality improvement projects and will feel comfortable doing so.

By Lyketta G

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Apr 7, 2022

This class was excellent! The instructor was incredibly knowledgeable and articulate. This was class recommended by my employer that I found very informative. I love self pace classes that allow private and quiet conducive learning! Thank you.

By Deeparav

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Jul 24, 2020

The course is informational with simple instructions. The presenters were both engaging our minds to think and process easily, in short kept our minds eager to learn more. Thank you for improving my knowledge ob healthcare quality and saftey

By Judy A

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Jun 30, 2020

Its a very challenging course as it pens your mind to the importance of quality and safety in the healthcare system. You get to learn unimaginable topics that eventually strengthens your knowledge in an area where there is alot of oversight.

By Andra P

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Jul 9, 2020

Questo corso mi ha aiutato a capire meglio i procedimenti all'interno del sistema sanitario e i processi di qualita' che dovrebbero essere applicati a tutte le strutture ospedaliere e non solo. Grazie mille per l'opportunita' offertami.

By Hailey M

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Jul 16, 2020

I personally did not realise how much interest this course would instil in me before staring it. I enjoyed it thoroughly and i found it to be a great use of my spare time during COVID_19, and I'm glad I completed the course.

By DHINAGARANSY 1

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Aug 22, 2021

By the completion of this course,i gained lot of knowledge about the quality measures to be followed in healthcare.I thank coursera and University of washington from my bottom of my heart for this course and knowledge

By Chioma O

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Apr 27, 2022

I enjoyed the course. I am more motivated to get things right with regards to patient safety and the quality of healthservices. The tutors talked so convincingly and clearly. I will take more courses

By Imran M

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Jan 16, 2022

Excellent course, Full Rich of information and Guidance on Improving healthcare quality, I am beginner in this field, Learnt a lot, Thanks Coursera and Speakers Gregory PawlsonOpens in a new tab &Jean JohnsonOpens in a new tab

By Mirza Z B

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Feb 15, 2022

The course content is excellent. Thanks to Coursera, to allow me to complete this course, "Leading Healthcare Quality and Safety". The certificate is more useful in enhancing my career.

By Ajoku N

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Mar 22, 2024

Highly Educative and transforming with uncountable leadership and managerial ideas and inexhaustible qualities and approaches to health care/patients improvement. Woa! I feel great.

By Nimra R

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May 10, 2022

In this course, I have learned Establishing a framework for quality and safety, Measures and management, Quality improvement science and leadership for Quality and safety.

By GABRIELA R G S

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May 2, 2021

Muy buen curso para obtener un panorama de las habilidades y formas de implementar una cultura de calidad y seguridad en Instituciones de salud. Buen material. Gracias!

By Saira Q S

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Apr 6, 2021

I'm already working in the department of Patient Safety and Quality of my hospital. this course has been very useful in giving me the insights of the concept of it all.

By Karen S

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Aug 4, 2022

The course covers key points in Healthcare Quality Improvement and has been a great resource in broadening my knowledge and understanding of safety in healthcare.

By Vaishnavi S

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May 9, 2021

Its extremely my pleasure to enrolled in the course as i learned so many basic to top level things which enhanced my every little doubt to a very bright answer.I

By Jeffry P

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Oct 30, 2023

The instructors are very knowledgeable, and the content is interesting and useful. I strongly suggest this course for those who want to improve healthcare.

By Sivarajasingham P

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Jul 13, 2020

Amazing course. Just what I needed as an introduction to Leading Healthcare Quality and Safety. Now need to study and experience more. Thank you team.

By Damary M

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Apr 26, 2022

Very informative and interesting course. All the resorces available were great, the modules were challenging and the information was very clear.