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Institute of Certified Professional Managers による Modern Supervisor Skills の受講者のレビューおよびフィードバック



This course provides the essential skills and knowledge that you as a supervisor will need to understand and communicate effectively with employees and customers from a wide variety of backgrounds. At its conclusion, you will be able to: • Describe the nature of a supervisor’s position and its role in building a positive work environment. • Identify and apply skills for communicating effectively with individuals and groups. • Explain the implications of a culturally diverse society and workforce. • Explain why a strong customer service culture is crucial to organizational success. • Explain the role of the supervisor in creating a customer-centric organization. Most importantly, you will be able to apply this knowledge immediately to be an effective, efficient supervisor and deal with employees, other managers and customers appropriately and effectively. If you want to become or are currently working as a supervisor, this course is made for you. You do not need to have management or supervisory. If you have a high school diploma or its equivalent and a few years of work experience, you are qualified for this course. There are no prerequisites for this course, and you do not need any special software....




As a current cleaning supervisor, this course has taught me many important things regarding my position. I am really thankful for all what I have learned. I will continue with the next course.



Great course to offer on coursera with flexible terms of study and adequate materials to equip students to pass their assignments, earn a certificate and build on their career.


Modern Supervisor Skills : 26 - 50 / 96 レビュー

by Joe M


very informative, although i finished early i have to wait a month for a peer to review to get final grade

by Aamir w


It was amazing, a lot of information, knowledge achieved, Want to learn something new related this type.

by Louis B R G


C​ontains lots of good information and challenges you at the end to apply what you should have leant.

by Michel A C G


excelente curso para desarrollar una mejor vision desde la optica del moderno supervisor hoy en dia.

by Okuneye M O


This is the best course i ever attended to with such a speed because the course was so interesting.

by Syed M A B


A​ pray from the core of the heart, may all the foundation stones of Coursera be blessed always.

by Hazel A W


It was very informative and provided me with many valuable skills to improve as a supervisor.

by Ioannis V


I'm generally satisfied with the content and the quality of the course and the speaker.

by vinit k g


Very good course and to be completed by every professional to supervise effectively.

by Antholyn J


Awesome course outline, I am looking forward to learning more through this institute

by Tan K W


Great course provided with sufficient knowledge that enables us to advance further.

by Maria f


i​ recommend the course for anyone who is looking to build skills in leadership!

by Meggy G


Really love the learning experience. Well equipped course. Highly recommended!

by Myo A


This Course is grate for me, I get more supervisor knowledge from this course


by Adnan A


It really helped me in getting my skills upgraded . Moving to Next Course

by LaTonya


This course helped me sharpen my communication and leadership skills.

by Hossam E


Veru interesting course , it added some skills for me as a supervisor

by Ramon P


Muy buen curso donde aprendes habilidades sobre todo interpersonales

by Abrar K


This is an amazing course. It is really helpful. Highly Recommended

by Mercy M


Easy to understand and convenient to do at your own time and pace

by Mariah J B


I loved this course, worth it all. I will to continue to do more!

by Deleted A


This is a great course. Thanks to instructor and Coursera.

by Mazen t


amazing helped see things from different prespective

by Cynthia K


Practical information that can quickly be applied.

by Muhammad A


it was very fruitful and learning course.