Chevron Left
Technical Support Fundamentals に戻る

Google による Technical Support Fundamentals の受講者のレビューおよびフィードバック

4.8
110,182件の評価
27,128件のレビュー

コースについて

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

人気のレビュー

IC

2020年5月15日

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

CR

2020年7月18日

This is such a wonderful course that I had ever. Especially that role plays in week-6 about customer service is pretty awesome. Thank you google for making us knowledgeable and enjoyable both at time.

フィルター:

Technical Support Fundamentals: 126 - 150 / 10,000 レビュー

by Rouzbeh B

2022年4月20日

I​ love it! Coursera and Google are amazing!

by Robert F

2020年10月28日

Very good course. I would recommend it.

by Daniel R

2020年10月29日

I love it very informative and fun

by Salahadine I

2020年10月29日

it was very good to me thanks

by Anie C

2020年10月28日

Very informative, educational

by ANDRÉS D C

2020年10月29日

Amazing introductive course

by Hashem M

2022年4月21日

It's a really great course

by Alexander C

2020年10月28日

Exellent Course!!!!!

by Jolene C

2022年4月20日

Very well done.

by Stephanie K C Q

2020年10月29日

Greaat course!!

by Juan F Z M

2020年10月28日

muchas gracias

by ROBBY A D

2022年4月21日

l​oooved it.

by Silas W

2020年10月28日

Great so far

by Michael D H

2020年10月28日

Exceptional

by Omar P

2022年4月20日

EXECELLENT

by Lamarcus G

2022年4月20日

Very good

by the g

2022年5月1日

helpfull

by Omkar B

2022年4月21日

superb

by Mohammed E A

2022年4月20日

great

by SANDHYA P

2020年10月29日

good

by 321910306052 g

2020年10月28日

good

by Sarthak J

2020年10月28日

cool

by JOSE Y J M

2020年10月28日

.

by kyle b

2021年6月9日

The course was laid out well, some of the VM stuff is a little janky, but overall a great introductory course. If you are familiar with computers you will breeze through it, I finished it in 3 nights.

by Hey J

2020年10月28日

I was able to understand the process of it support. And I could learn how to deal with users. Above all, it was an opportunity to think about the process of solving problems and how to overcome them.