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Improving Communication Skills に戻る

ペンシルベニア大学(University of Pennsylvania) による Improving Communication Skills の受講者のレビューおよびフィードバック



Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....




An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.



This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.


Improving Communication Skills: 126 - 150 / 445 レビュー

by Hannah R


Great instruction and engaging material! I really enjoyed this course and look forward to putting these skills to use.

by Kamran A M


Content of the course is very good, using case studies based on professional, personal and social lives of the people.

by Patricia G P


It is really useful and interesting. It opened my eyes about things that I have never considered. Totally recommended

by Peter B


Thought this course should be required for anyone interested in leading and managing people. Excellent information.

by Alexander M


Extremely interesting and informative. Looking forward to start applying this highly pragmatic material. Thank you!

by Robert G S P


Strongly recommend this for the context of communicating in a corporate context and in the context of negotiations.

by armya m


this course hepl me improving communication skills hunderd percent

advice you need to hear

thank you for coursera

by Kevin L


This course was well put together. The information was exceptionally delivered and easily understood. Thank you!

by Omer M A M


it was most useful training that I have since long time ago, Thanks for the great efforts and clear explanation

by Mario E T A


Great material and content, very easy to understand due to the small capsules of information for each module.

by Nicolás F


Helps structure in your head what you have probably already experienced in real life negotiation situations.

by Biplab K S


The course is in detail to improve effective communication skill development. It will helpful. Thanks a lot.

by Anjali N


I learn lots of skills and strategies from this course. Thank you, professor and university for this course

by Dawn E B


Great course! Gave me some great tools to improve communication in my current career as a military officer.

by Robert W S


Although this was a Wharton business course, it provided valuable lessons and insight into everyday life.

by Kalum D S


I enjoyed this course thoroughly. I got so much out of this and highly recommend this course to everyone.

by ben a


Very useful and practical! Would recommend fellow learners to use some of the practical tactics at work.

by Chafai Y


Was a great course Thank you Sir Maurice, I get deeply in communication and that helped a lot thank you,

by Ayed A Q


The most rewarding communication skills course I've ever attended! Thank you for the great experience.

by Kona M


I'm very glad to avail this course.Thanks coursera for giving me the oppurtunity to avail this course.

by vishnu s p


I enjoyed the course a lot and it was very helpful. Looking forward to take part in more such courses

by Alex P


A thought provoking and useful course. Recommended. Thank you for producing such an excellent course.

by Shahzaib


Very Practical in nature and believe me, you will find its application in every phase of your life.

by Vaibhav N


Course was fantastic and there was too much to learn. One of the best courses offered by coursera.

by Huanhuan J


With the detailed examples & helpful information, really think I can use them in both work & life.