Chevron Left
What is Social? に戻る

ノースウェスタン大学(Northwestern University) による What is Social? の受講者のレビューおよびフィードバック



The “What Is Social?" MOOC is for business owners, executives, and marketing professionals who want to significantly improve their abilities to grow their social strategy using effective, proven methodologies. This hands on, "how to" program won’t just tell you how to grow your professional persona using social – you will actually do it! This course is the first in the six-course specialization, Social Media Marketing: How to Profit in a Digital World. While the course can be audited for free, paid learners will receive additional content beyond the course basics. For MOOC 1, the toolkit includes a special video from Alessandro Acquisti on Big Data and a set of studies done by IBM on engagement and social marketing strategies with bottom-line profits. This course has been designed to give you the tools, insights, knowledge, and skills to immediately impact your organization. In addition, we will help you network with thought leaders in social. After completing this course, you and your organization’s staff will be able to position, engage, and grow relationships with the consumers of highest value to you. Today, we are living in a period of massive disruption. New technologies are changing the way people engage with each other and with the organizations that interest them. This course will start you on the path to growing your own social strategy using effective, proven methodologies. Additional MOOC 1 faculty include: * Judy Ungar Franks (President, The Marketing Democracy, Ltd. & Lecturer, Medill Integrated Marketing Communications, Northwestern)...



May 13, 2016

A really great introduction to Social Media Marketing and an opportunity to gain access to really useful tools that make me competitive in the job market. Very excited to begin MOOC 2 of this program.


Oct 07, 2016

Great course. Looking forward completing whole specialization.\n\nAdditionally, the course shares and recommends tools which are helpful if you are doing social media marketing or eager to become one.


What is Social?: 1 - 25 / 851 レビュー

by Mary L

Jun 28, 2019

This course is an excellent well executed course. It has allot of very interesting reading as well as quizzes to make sure you understand the knowledge, plus there is inter-action with fellow peers &

by Daniel A R M

Mar 20, 2017

It was probably one of the best MOOC's I've ever attended! Sir Randy did a great job explaining everything, accompanied by excellent slides which made me understand the course more! Excellent course!

by Megan H

Apr 29, 2019

Please update the social media platforms that are being used for this coarse. Many have either changed names and their billing or are no longer existent.

by Alyson C

Feb 29, 2016

This class was so boring I could not stand it. Social Media Marketing is such a fun + interesting subject that I could not BELIEVE they could make it so dull. Disappointed!

by Julia K

Oct 23, 2019

Slightly outdated and patched up, this course needs a complete overhaul including graphics. Also, audio quality is somewhat lacking in some videos.

by Jonas M G

Nov 22, 2018

Bit boring and out of date.

by Amanda v

May 30, 2016

There are no clearly defined learning outcomes at the start of each video which are cramped with stats and facts and statements such as "you will learn more about this in mooc 2" and "this will be talked about extensively in mooc 3". As a learner its confusing to know what to take out of each video.

The extend to which students are used to promote the course by prompting them to tweet about the videos is a concern. Ones or twice is okay. But every time?

The assignment is a miss - students should be given a choice whether they want to focus on marketing their professional personas or marketing their business.

I can summarize MOOC 1 in one sentence. Social Media is big and therefore business must change the way they do marketing.

by Svenja R

Sep 22, 2019

Boring and basic. I don't feel like I learned any new skills throughout this course. The few theories that were introduced were dragged and repeated over several videos. The readings did not provide any additional insights or complementary points of view. Most of the time the professor points out what you'll learn in the follwwing MOOCs as opposed to teaching you something from MOOC 1. The continuous call to sign up for Twitter is super annoying.

by parvaneh m

Apr 25, 2020

Social media is a phrase that we throw around a lot these days, often to describe what we post on sites and apps like Facebook, Twitter, Instagram, Snapchat and others. So you can infer that social media are web-based sites that allow people to interact with each other.

But if we use the term to describe a site like Facebook, and also a site like Digg, plus a site like Wikipedia, and even a site like I Can Has Cheezburger, then it starts to get more confusing. Just what exactly is social media, anyway?

The term is so vague that it can basically be used to describe almost any website on the internet today. Or can it?

Some people have more of a restricted view of social media, often equating it to mean the same as social networking (a.k.a. Facebook, Twitter, etc.). Other people don't consider blogs to fall under the social media category.

It seems as if everyone has their own personal opinion of what social media is and isn't. But let's dive deeper into the general concept to gain a clearer and more precise understanding.

So, What Is Social Media?

Rather than define the term using a bunch of boring jargon that would probably only complicate things further, perhaps the best way to get a clearer understanding of it is to break it down into simpler terms. To start, let's look at each word individually.

The 'social' part: refers to interacting with other people by sharing information with them and receiving information from them.

The 'media' part: refers to an instrument of communication, like the internet (while TV, radio, and newspapers are examples of more traditional forms of media).

From these two separate terms, we can pull a basic definition together:

Social media are web-based communication tools that enable people to interact with each other by sharing and consuming information.

by Sohail B

Sep 23, 2017

Brief Profile: Sohail Butt

I am a man of 58 years old and having an experience of almost 30 years of Business Management of Pharmaceutical & Nutraceutical Industries of Pakistan. Presently I am having my own Consulting Company " AIMMS CONSULTING" and extending my services as Management Consultant to different companies of said sectors.

I am of the conviction that learning is never ending and have a habit of learning new ideas about my favorite subject about Social Media Marketing.

I really appreciate highly the efforts of my respected dynamic & highly competent Prof Randy Hlavac and enjoyed the course material and videos presentation of this course. Mind blowing conceptual approach was adopted especially in the areas of basic conceptual knowledge of Social Medial Overall it was my superb experience of learning.


MY PERSONAL HUMBLE REQUEST, Please make also the important components of course material as a part of this Certificate with % AGGREGATE so that it has a much more worth & impact for the courses participated.

by Toby W

Jul 25, 2017

Exciting that such an esteemed US marketing university - Northwestern University -- has offered this social media marketing specialization. This opening module -- What is Social -- does an excellent job of defining social media marketing and the accelerated rate of change, trends, available technologiesthat is happening here. I love the conceptual work paired up with practical applications and examples to maximize learning. Randy Hlavac and the presenting team of experts do a great job. As a late-deafened marketer, I am particularly happy that a transcript and captions are offered with each video for me. Kudos to Northwestern and Coursera for making these necessary ADA accommodations. I want to call out Experts (1) Judy Frank presentation on "Media: Chaos to Clarity" and (2) Stan Smith's "Position as Authority Brand" as must-see. As the lead presenter, Randy does an excellent job guiding each student through the process. I would highly recommend this specialization and this specific "What is Social?" course. Well done.

by Farhad

Oct 07, 2016

Great course. Looking forward completing whole specialization.

Additionally, the course shares and recommends tools which are helpful if you are doing social media marketing or eager to become one.

by Lauren D

Jul 01, 2020

Really helpful information that hadn't occurred to me before however, it did feel slightly repetitive at times.

by Yagnik H

Jan 03, 2020

I submit my assignment before 2-3 weeks ago and still, my grade don't update and when I see into discussion form every second day someone post for review their assignment everyone has done peer review but their own assignment 3 don't evaluate my full vacation passed but I don't receive my certificate.

by Fernando d M P

Aug 07, 2020

Northwestern University delivers a state-of-the-art Specialization in Social Media Marketing. Professor Randy Hlavac is a Digital Marketing 'Top Gun'. Throughout the course, Randy builds on his extensive experience as an accomplished Social Media Marketing expert and share the latest research and best-practice in the field of 'All things Social'.

I can't recommend this introductory course enough. If you are serious about taking your social media strategy to the next level well then this program is for you. The best thing about this course is that it offers students around the globe with the opportunity to get their hands dirty with practical assignments. Another plus is the fact that this specialization contains frameworks and models that are highly applicable to organisations of all sizes - from start-ups to Fortune 500 companies.

Thank you Professor Randy and Northwestern University for such a well-rounded specialist program!

by Angel B

Oct 10, 2015

I was surprised by this class.

I knew the capstone was the development of the persona for the entire specialization but the final assignment blind sided me.*I am not ready to create that much metrics because this is an actual company being launched, and the costs of this musr be counted thoroughly. I can't just toss the accounts away at the end. All I all, I loved the course.

*I stand somewhat corrected. Turns out I was blindsided due to inadvertently skipping over second, peer focused assignment in wk 3. Once i caught that(whilst waiting for notification of completion), the trepidation faded somewhat.

by Jody P

Oct 19, 2015

I really loved this course for three reasons: (1) It was clearly designed for an online audience (as opposed to a recording of a University lecture); (2) it offered good, relevant, clearly-presented information in a concise way, including guest lectures by topical experts; and (3) it was relevant and useful to my current business needs. It met and possibly exceeded my expectations. I was able to glean helpful information and sources without being overwhelming in terms of time expenditure.

by Noha G A

Mar 24, 2020

i can say its the best online course ever! for beginners in digital marketing it will be amazing for them. it's very organized and Mr Randy very very helpful and focusing on points related to our real life and we could use it while studying the course.

quiz and peer assignment very very helpful and related to the course and helped me to work on my project and put real steps in it and improve it.

so Thank you for being helpful and giving this course with all those organized information.

by Cathy P

Feb 09, 2018

For a beginner learning about the dynamics to define what exactly is social, this course is eye opening. I wished I would have taken this course earlier. There is still more to learn but this first step sets the foundation on which you can continue to build your knowledge and expertise. Gives you the background on what is social and then ends with the start of directly engaging with the social networks on a professional level. I look forward to the next set of courses.

by Ian D R

Nov 02, 2018

PT-BR : Aprendi pontos importantes que não sabia e gostei muito da abordagem do instrutor e da dinâmica das tarefas. Sem dúvidas é um ótimo curso.

EN : I learned important points that I did not know and I really enjoyed the instructor's approach and the dynamics of the tasks. No doubt this is a great course. I learned important points that I did not know and I really enjoyed the instructor's approach and the dynamics of the tasks. No doubt it's a great course.

by Ambika R K

Jan 08, 2019

This course has given me a whole new-level of confidence in presenting my skills across the interview panel. The role of social media manager is not just going to social media schedulers and posting content. This course delves deep into the actual meaning of "BEING SOCIAL". The guests called by Randy Sir in this MOOC, are huge assets in terms of learning new things. If anybody wants to understand social media from grassroots level, then this is the course.

by Mickey D

Mar 02, 2016

Great introduction! I really feel like I learned a lot and am looking forward to going through with the rest of the courses in this specialization. The only thing I wasn't a fan of was the peer-reviewed assignment. I felt I didn't really get enough peer feedback. Other than that, I thought everything else was great. The videos were very informative. It didn't take up a lot of my free time and I felt a sense of accomplishment when the course was completed.

by Jeannette M

May 08, 2020

In this course I gained a cursory fundamental understanding of the difference between Social marketing and media, as well as the different moving parts and aspects of each. I was given a substantial toolkit to increase my hands on use of the various assets. I think most of all the diverse knowledge base provided by the faculty was most helpful. Whether you're a novice or frequent consumer of social media this course brings added value to your experience.

by Ayesha

Sep 10, 2016

I am very happy with the Course content.After first module my understanding of using Social media for my benefit is bit improved.I am sure after Specialization i ll be able to run my business well. I am an Artist and need social/digital marketing to get noticed. Professor Randy Hlavac speech is clear and thoughtful which is very easy to follow for non native English speakers. I am glad i am his student and looking forward to learn more.

by Thilini D G

May 31, 2020

It's a great course and learned a lot. The instructor Mr. Randy Hlavac is a great instructor who explained everything in a very clear manner. Looking forward to the next Mooc as well.

Just a small suggestion, I think some of the examples and material used in the course are little bit outdated as per the current context. I believe it is last reviewed and updated in 2018. It's better if Cousera can look into this.