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Create a User Journey Map in Miro に戻る

Coursera Project Network による Create a User Journey Map in Miro の受講者のレビューおよびフィードバック



By the end of this project, you will be able to build a user journey map to aid in scoping out a project, maintain a customer-focused approach in design, and identify opportunities for continuous improvements. To do this you will gain hands-on experience exercising empathy and applying user research to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities for continuous improvements that support customer success in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....



Create a User Journey Map in Miro: 1 - 5 / 5 レビュー

by bankole m


Very practical and with clear explanations on user journeys and user flows.

by Kuldeep S


I really liked my mentor's way of explaining things.

by Ruksana


Project phase she needs to spend more times on the last steps on creating then talking..

by Mike C


Incredibly simplistic, did not provide sufficient background to empower me to apply user journey mapping on my own projects. Some inconsistencies with the version of Miro in the video vs reality. In fact, Miro no longer even calls the template used User Journey Map, it is a touchpoint map.

by P A C


Although well-intentioned, this course is neither prepared nor does it offer the depth of understanding that other similar courses offered. I would've skipped entirely.