Stand Out. Get Certified.

Andrew S Koch

提供：

ICPM認定スーパーバイザープロフェッショナル認定Institute of Certified Professional Managers

学習内容

Understand the unique and crucial role of supervisors in building a work environment that balances organizational goals with the rights of employees.

Communicate effectively with diverse individuals and groups and build a service culture that is dedicated to satisfying customers.

Apply tools and techniques to devise plans and goals, make ethical decisions and utilize the power of groups and teams for maximum effectiveness.

Explain and apply skills for leading and motivating employees, providing effective organizational and financial control, and maximizing quality.

習得するスキル

PlanningleadingorganizingcontrollingStaffingBuilding a customer service cultureActive ListeningCommunicationHolding effective meetingsUnderstanding diverse othersOrganizational CultureHiring

このプロフェッショナル認定について

19,573 最近の表示

Pursue better job opportunities and prove your knowledge and skills confidently with the Certified Supervisor Professional Certificate. Through the Certified Supervisor Professional Certificate you will acquire the supervision skills you need to become an efficient, effective supervisor. Plus, you'll be able to apply what you learn in the real world, immediately to help you advance in your career. Completing the Certified Supervisor Professional Certificate helps to prepare you for ICPM's Certified Supervisor Certification examination. CS certification is designed from the ground up to assess your skills in multiple key areas and prove to others that you have what it takes to be a supervisor. Earning the CS certification is easy. 1. Register for the specialization. 2. Pass 3 challenging courses at your own pace. 3. Register and sit for the ICPM Certified Supervisor examination. Please note that there is an additional fee to sit for the CS examination. Each course includes a written assignment that will require students to put into practice the knowledge they have gained throughout each course. Successful completion of course projects will require the basic understanding of the topics covered and the ability to relate those topics to the real world. The objective of each project is to determine whether students have understood course concepts and are able to use them in a real world setting.

応用学習プロジェクト

Learners will apply knowledge and skills by completing three written projects. Learners will contend with real-world situations and issues involving communication, working with customers, making ethical decisions, leading, motivating and controlling.

共有できる証明書

修了時に証明書を取得

100%オンラインコース

自分のスケジュールですぐに学習を始めてください。

フレキシブルなスケジュール

柔軟性のある期限の設定および維持

初級レベル

To be successful you should have a high school diploma or its equivalent and at least three years of work experience.

約4か月で修了

推奨2時間/週

英語

字幕：英語

共有できる証明書

修了時に証明書を取得

100%オンラインコース

自分のスケジュールですぐに学習を始めてください。

フレキシブルなスケジュール

柔軟性のある期限の設定および維持

初級レベル

To be successful you should have a high school diploma or its equivalent and at least three years of work experience.

約4か月で修了

推奨2時間/週

英語

字幕：英語

このプロフェッショナル認定には3コースあります。

コース1

コース 1

Modern Supervisor Skills

This course provides the essential skills and knowledge that you as a supervisor will need to understand and communicate effectively with employees and customers from a wide variety of backgrounds. At its conclusion, you will be able to:

• Describe the nature of a supervisor’s position and its role in building a positive work environment. • Identify and apply skills for communicating effectively with individuals and groups. • Explain the implications of a culturally diverse society and workforce. • Explain why a strong customer service culture is crucial to organizational success. • Explain the role of the supervisor in creating a customer-centric organization. Most importantly, you will be able to apply this knowledge immediately to be an effective, efficient supervisor and deal with employees, other managers and customers appropriately and effectively. If you want to become or are currently working as a supervisor, this course is made for you. You do not need to have management or supervisory. If you have a high school diploma or its equivalent and a few years of work experience, you are qualified for this course. There are no prerequisites for this course, and you do not need any special software.

コース2

コース 2

Planning and Organizing for Supervisors

This course provides the essential skills and knowledge that you will need as a supervisor to develop goals and objectives and plans to achieve them, solve problems and make effective decisions, and obtain the best possible people to staff the organization. At its conclusion, you will be able to:

• Utilize a systematic approach to make decisions and solve problems. • Apply ethical codes and standards to make decisions that are good for both the organization and society. • Create plans by applying appropriate planning tools and setting SMART goals and objectives. • Identify elements of typical organizational structures. • Describe how to utilize groups and teams for maximum effectiveness and efficiency. • Describe and apply best practices for hiring, training and evaluating employees. Most importantly, you will be able to apply this knowledge immediately to be a more effective, efficient supervisor. If you want to become or are currently working as a supervisor, this course is made for you. You do not need to have management or supervisory. If you have a high school diploma or its equivalent and a few years of work experience, you are qualified for this course. There are no prerequisites for this course, and you do not need any special software.

コース3

コース 3

Leadership, Motivation and Organizational Control

This course gives you access to the essential skills and knowledge that you will need as a supervisor to lead and motivate employees, and to implement and monitor effective organizational controls. At its conclusion, you will be able to:

• Identify the skills that leaders need and explain when specific leadership styles are appropriately used. • Identify factors that supervisors can use to motivate individuals and groups for improved performance. • Describe the supervisor’s role in carrying out the four steps of the control process. • Identify quality standards and explain why consistent quality is crucial to organizational success. • Understand key financial statements and use the information to improve organizational controls. Most importantly, you will be able to apply this knowledge immediately to be a more effective, efficient supervisor. If you want to become or are currently working as a supervisor, this course is made for you. You do not need to have management or supervisory. If you have a high school diploma or its equivalent and a few years of work experience, you are qualified for this course. There are no prerequisites for this course, and you do not need any special software.

講師

Andrew S Koch

Executive Director

Institute of Certified Professional Managers

受講者3,216 名

3 コース

提供：

Institute of Certified Professional Managers

よくある質問

専門講座を修了することで大学の単位は付与されますか？
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
Can I just enroll in a single course?
サブスクライブすると、7日間の無料トライアルを体験できます。この期間中は解約金なしでキャンセルできます。それ以降、払い戻しはありませんが、サブスクリプションをいつでもキャンセルできます。返金ポリシーをすべて表示します。
1つのコースだけに登録することは可能ですか？
はい。まず始めに興味のあるコースカードをクリックして登録します。コースに登録して修了することによって、共有できる修了証を取得するか、無料でコースを聴講してコースの教材を確認することができます。修了証の一部であるコースにサブスクライブすると、修了証全体に自動的にサブスクライブされます。進捗を追跡するには、受講生のダッシュボードにアクセスしてください。
このコースは100%オンラインで提供されますか？実際に出席する必要のあるクラスはありますか？
このコースは完全にオンラインで提供されているため、実際に教室に出席する必要はありません。Webまたはモバイル機器からいつでもどこからでも講義、学習用教材、課題にアクセスできます。
専門講座を修了するのにどのくらいの期間かかりますか？
A high school diploma or its equivalent is necessary.
Do I need to take the courses in a specific order?
We recommend you take the courses in the order they are shown, but you may take them in any order.
Will I earn university credit for completing the Specialization?
No
専門講座を修了することで大学の単位は付与されますか？
Show others that you have what it takes to be a supervisor.

さらに質問がある場合は、受講者向けヘルプセンターにアクセスしてください。

ICPM認定スーパーバイザープロフェッショナル認定