- CRM
- Sales Operations
- Salesforce Lightning
- Sales
- Salesforce
- Salesforce Sales Cloud
- Lead Management
- Opportunity Management
- Reports and Dashboards
- Customer Success
Salesforce Sales Operations プロフェッショナル認定証
Launch Your Career in Salesforce. Learn the foundational skills in Salesforce needed to start a new career.
提供:
学習内容
Build reports, charts and dashboards in Salesforce to communicate relevant information about sales performance to stakeholders and executives.
Use Salesforce Sales Cloud Lightning to manage accounts, opportunities, products, quotes, and contracts.
Explain how CRM works in the context of sales, marketing, and customer service in modern businesses.
Articulate use cases for how Salesforce can provide value to sales teams.
習得するスキル
このプロフェッショナル認定証について
応用学習プロジェクト
Learners will work hands-on in Salesforce to solve real world business problems for a fictional social media company. Throughout the certificate, learners will build a portfolio highlighting use cases where they leverage tools in the Salesforce Sales Cloud and Service Cloud to make the work of a sales team more efficient and effective during the sales process. Adopting the role of a sales operations specialist, learners will demonstrate how to optimize the work of marketing associates, sales development representatives, account executives, and sales managers.
This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful.
This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful.
プロフェッショナル認定とは何ですか?
仕事の準備ができるスキルを構築する
新しいキャリアを始めようとしている方も、現在のキャリアを変更しようとする方も、Courseraのプロフェッショナル認定は、仕事の準備をするのに役立ちます。自分のペースで、いつでもどこでも、最も便利な場所で学びましょう。今すぐ登録して、7日間の無料トライアルで新しいキャリアパスを探索してください。学習を一時停止したり、サブスクリプションをいつでも終了することができます。
実践型プロジェクト
実践型プロジェクトでスキルを活用し、潜在的な雇用主に仕事の準備ができていることを示すポートフォリオを構築します。認定証を獲得するには、成功裏にプロジェクトを終了させる必要があります。
キャリア資格を取得
プログラムのすべてのコースを修了すると、認定資格を取得してプロフェッショナルのネットワークと共有し、キャリアサポートリソースへのアクセスをロック解除して、新しいキャリアを開始できます。多くのプロフェッショナル認定にはプロフェッショナル認定を認める採用パートナーがいます。他の認定は、認定試験の準備に役立ちます。それぞれのプロフェッショナル認定ページで詳細を確認することができます。

このプロフェッショナル認定証には4コースあります。
Sales and CRM Overview
This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position.
Lead Management in Salesforce
The second course in the Salesforce Sales Operations Professional Certificate, Lead Management in Salesforce, is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, and how to use tools in Salesforce to manage leads in a real world business setting.
Opportunity Management in Salesforce
The third course in the Salesforce Sales Operations Professional Certificate, Opportunity Management in Salesforce, is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, and how to use tools in Salesforce to manage opportunities and close sales deals in a real world business setting.
Reports, Dashboards, and Customer Success in Salesforce
The fourth course in the Salesforce Sales Operations Professional Certificate — Reports, Dashboards, and Customer Success in Salesforce — is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, how to use tools in Salesforce to improve customer service at a business, how to leverage data in Salesforce to improve the overall performance of a sales team, and the path to becoming a Salesforce administrator.
提供:

Salesforce
Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, artificial intelligence, voice and blockchain—to create a 360-degree view of their customers.

パスストリーム
Pathstream partners with leading technology companies to build branded digital skills career programs delivered through college and university partnerships. Our programs are for anyone who wants to learn the digital skills needed to succeed in the modern economy.
よくある質問
返金ポリシーについて教えてください。
1つのコースだけに登録することは可能ですか?
このコースは100%オンラインで提供されますか?実際に出席する必要のあるクラスはありますか?
専門講座を修了するのにどのくらいの期間かかりますか?
What background knowledge is necessary?
Do I need to take the courses in a specific order?
専門講座を修了することで大学の単位は付与されますか?
What will I be able to do upon completing the Specialization?
さらに質問がある場合は、受講者ヘルプセンターにアクセスしてください。