Create Customer Support Data with Google Sheets
Create formulas within Google Sheets to build upon raw data.
Create drop downs and check boxes using the data validation tool.
Link raw data from multiple tabs into a single tab, to obtain an overview of the business’s performance.
By the end of this project, you will create a Google Sheet that transforms a business’s raw customer support data into a useful data set that provides the business with an overview of past support requirements. You will be able to determine which areas of the business are exceeding standards and which departments are performing below standard. This course will include an introduction to Google Sheets, how to leverage formulas, how to link multiple tabs, and how to utilize Google Sheets to determine if support is being provided within the required levels of service.
あなたが開発するスキル
ステップバイステップで学習します
ワークエリアを使用した分割画面で再生するビデオでは、講師がこれらの手順を説明します。
Introduction to Google Sheets
Import Raw Data
Introduction to Formulas
Introduction to Data Validation
Dashboard Design
Complete the Dashboard
How Guided Projects work
ワークスペースは、ブラウザに完全にロードされたクラウドデスクトップですので、ダウンロードは不要です
分割画面のビデオで、講師が手順ごとにガイドします
よくある質問
よくある質問
What will I get if I purchase a Guided Project?
By purchasing a Guided Project, you'll get everything you need to complete the Guided Project including access to a cloud desktop workspace through your web browser that contains the files and software you need to get started, plus step-by-step video instruction from a subject matter expert.
Are Guided Projects available on desktop and mobile?
Because your workspace contains a cloud desktop that is sized for a laptop or desktop computer, Guided Projects are not available on your mobile device.
Who are the instructors for Guided Projects?
Guided Project instructors are subject matter experts who have experience in the skill, tool or domain of their project and are passionate about sharing their knowledge to impact millions of learners around the world.
Can I download the work from my Guided Project after I complete it?
You can download and keep any of your created files from the Guided Project. To do so, you can use the “File Browser” feature while you are accessing your cloud desktop.
返金ポリシーについて教えてください。
Guided Projects are not eligible for refunds. すべての返金ポリシーを表示する.
学資援助はありますか？
Financial aid is not available for Guided Projects.
Can I audit a Guided Project and watch the video portion for free?
Auditing is not available for Guided Projects.
How much experience do I need to do this Guided Project?
At the top of the page, you can press on the experience level for this Guided Project to view any knowledge prerequisites. For every level of Guided Project, your instructor will walk you through step-by-step.
Can I complete this Guided Project right through my web browser, instead of installing special software?
Yes, everything you need to complete your Guided Project will be available in a cloud desktop that is available in your browser.
What is the learning experience like with Guided Projects?
分割画面環境でタスクをブラウザで直接完了することで学習できます。画面の左側で、ワークスペースでタスクを完了します。画面の右側で、講師がプロジェクトをステップごとにガイドします。
さらに質問がある場合は、受講者向けヘルプセンターにアクセスしてください。
