Create Customer Support Data with Google Sheets

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Rhyme
このGuided Projectでは、次のことを行います。

Create formulas within Google Sheets to build upon raw data.

Create drop downs and check boxes using the data validation tool.

Link raw data from multiple tabs into a single tab, to obtain an overview of the business’s performance.

Clock1 week of study, 2 hours
Beginner初級
Cloudダウンロード不要
Video分割画面ビデオ
Comment Dots英語
Laptopデスクトップのみ

By the end of this project, you will create a Google Sheet that transforms a business’s raw customer support data into a useful data set that provides the business with an overview of past support requirements. You will be able to determine which areas of the business are exceeding standards and which departments are performing below standard. This course will include an introduction to Google Sheets, how to leverage formulas, how to link multiple tabs, and how to utilize Google Sheets to determine if support is being provided within the required levels of service.

あなたが開発するスキル

Data AnalysisData ManagementGoogle Sheets

ステップバイステップで学習します

ワークエリアを使用した分割画面で再生するビデオでは、講師がこれらの手順を説明します。

  1. Introduction to Google Sheets

  2. Import Raw Data

  3. Introduction to Formulas

  4. Introduction to Data Validation

  5. Dashboard Design

  6. Complete the Dashboard

How Guided Projects work

ワークスペースは、ブラウザに完全にロードされたクラウドデスクトップですので、ダウンロードは不要です

分割画面のビデオで、講師が手順ごとにガイドします

よくある質問

よくある質問

  • By purchasing a Guided Project, you'll get everything you need to complete the Guided Project including access to a cloud desktop workspace through your web browser that contains the files and software you need to get started, plus step-by-step video instruction from a subject matter expert.

  • Because your workspace contains a cloud desktop that is sized for a laptop or desktop computer, Guided Projects are not available on your mobile device.

  • Guided Project instructors are subject matter experts who have experience in the skill, tool or domain of their project and are passionate about sharing their knowledge to impact millions of learners around the world.

  • You can download and keep any of your created files from the Guided Project. To do so, you can use the “File Browser” feature while you are accessing your cloud desktop.

  • Guided Projects are not eligible for refunds. すべての返金ポリシーを表示する.

  • Financial aid is not available for Guided Projects.

  • Auditing is not available for Guided Projects.

  • At the top of the page, you can press on the experience level for this Guided Project to view any knowledge prerequisites. For every level of Guided Project, your instructor will walk you through step-by-step.

  • Yes, everything you need to complete your Guided Project will be available in a cloud desktop that is available in your browser.

  • 分割画面環境でタスクをブラウザで直接完了することで学習できます。画面の左側で、ワークスペースでタスクを完了します。画面の右側で、講師がプロジェクトをステップごとにガイドします。

さらに質問がある場合は、受講者向けヘルプセンターにアクセスしてください。