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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,881 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JV

May 8, 2021

This is an amazing course for both a complete NOOB and self taught geek like myself. If you're thinking about taking this course I HIGHLY recommend it and PROMISE you'll learn something very valuable.

WF

Nov 9, 2021

This is a very well structure course that I think anyone who is interested in IT or Computer Science will enjoy. The Google Course includes historical information that I really enjoyed learning about.

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8651 - 8675 of 10,000 Reviews for Technical Support Fundamentals

By Fritz N

Oct 12, 2020

I love this course.

Thank you Google and Thanks to coursera that help me discover these courses!

By Wilson A R B

Sep 28, 2020

new communication skills, command console management, networking knowledge that I did not know.

By Brian N

Sep 12, 2020

I loved the whole course and the how the topics were explained and taught. Thank you very much.

By Ian K

Sep 7, 2020

Really amazing course,its insightful,fun and really engaging,it makes you want to learn all day

By Warrens R

Sep 3, 2020

I have almost no experience in the IT world and this course has taught me more than i expected.

By Shefeena y

Aug 28, 2020

just loved the instructors,the way they took the class and all. Was really interesting as well.

By saddam h

Aug 28, 2020

it's a great course to start with for any one who want to get in the IT field , very simplified

By Seedantha W

Aug 24, 2020

This is a great course. Well balanced topics and it is so easy to understand. Thank You GOOGLE.

By KAMALA S R

Aug 23, 2020

Really this course is amazing and best platform to learn many things about IT.Thank you so much

By Enrique H P

Aug 23, 2020

Muy buen curso, explica todo lo que necesitas saber al ser un soporte tecnico. y muy detallado.

By Josbek K Q

Aug 16, 2020

Fantastic experience. I'm very grateful for this content and the educational material provided.

By Josh R

Aug 16, 2020

Excellent course. Thank you to all instructors and looking forward to the rest of the material!

By Theodore L

Aug 10, 2020

Very effective. Super practical. Totally met me where i was at in that i didn't know much, lol.

By Muhammad O A

Aug 8, 2020

This course went through everything but not in too much detail, perfect for a beginners course.

By Angel L R

Aug 6, 2020

very good learning course for beginners, it will take you to a level a lot more than a beginner

By Achala S

Jul 30, 2020

Amazing experience of working with the virtual environment. Looking forward for future courses.

By Rejin M

Jul 28, 2020

The course was overall good and gives the learners a good experience in the it support industry

By Fredy A

Jul 26, 2020

Great intruduction into the IT fundamentals easy to read and understand all Instructors. AAA+++

By Ian R

Jul 21, 2020

loved the course. The instructor and presentation was great. Can't wait for the next course.

By Daniel S

Jul 17, 2020

I love the content, the practical approach and real life situation this course made us through.

By Shahil e

Jul 10, 2020

Very Nice Course. Thank you, Coursera for providing such this type of high-level course online.

By Betty G

Jul 7, 2020

I enjoyed taking this course. I learned some important tools and I also gained some confidence.

By vasanth M

Jul 4, 2020

Thank you Coursera and Google, they both made the online education look easy and understandable

By Mac-Noble B

Jun 26, 2020

This is a great introductory course that really lays the foundation for a successful IT career.

By Amber T

Jun 7, 2020

Excellent intro course to the IT field that even the most beginner of beginners can understand.