Create a User Journey Map in Miro

提供:
Coursera Project Network
このガイド付きプロジェクトでは、次のことを行います。

Describe the components of User Journey maps and identify use cases for them.

Visualize the User Experience and understand the difference between User Journeys and User Flow in Miro.

Describe, visualize, and mine the User Journey for opportunities in Miro.

Clock2 hours
Beginner初級
Cloudダウンロード不要
Video分割画面ビデオ
Comment Dots英語
Laptopデスクトップのみ

By the end of this project, you will be able to build a user journey map to aid in scoping out a project, maintain a customer-focused approach in design, and identify opportunities for continuous improvements. To do this you will gain hands-on experience exercising empathy and applying user research to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities for continuous improvements that support customer success in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

あなたが開発するスキル

  • User Experience Design (UXD)
  • Product Strategy
  • User Research
  • User Centered Design (UCD)
  • Project Management

ステップバイステップで学習します

ワークエリアを使用した分割画面で再生するビデオでは、講師がこれらの手順を説明します。

  1. Review the value of User Experience mapping and how User Journeys support design and acceptance.

  2. Identify components of User Journey maps and the scenarios that drive creating them.

  3. Frame the User Experience and understand the differences between flows and journey in Miro.

  4. Explore the templates and tools available and begin documenting the User Journey in Miro.

  5. Document the User Journey and consider the business intelligence it provides in Miro.

ガイド付きプロジェクトの仕組み

ワークスペースは、ブラウザに完全にロードされたクラウドデスクトップですので、ダウンロードは不要です

分割画面のビデオで、講師が手順ごとにガイドします

よくある質問

よくある質問

さらに質問がある場合は、受講者ヘルプセンターにアクセスしてください。