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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,881 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JV

May 8, 2021

This is an amazing course for both a complete NOOB and self taught geek like myself. If you're thinking about taking this course I HIGHLY recommend it and PROMISE you'll learn something very valuable.

WF

Nov 9, 2021

This is a very well structure course that I think anyone who is interested in IT or Computer Science will enjoy. The Google Course includes historical information that I really enjoyed learning about.

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8051 - 8075 of 10,000 Reviews for Technical Support Fundamentals

By Krishna S

Jun 7, 2020

I found the content to be highly engaging and clearly explained. Really excited for the next course !

By Michael B

Jun 1, 2020

What a great introduction. It was easy to follow and navigate and informative, Enjoyed every minute.

By Gunjan G

May 13, 2020

It was an amazing course, loved it, the content,the way of teaching ,everthing was great.

thank you :)

By Vidit D

May 13, 2020

Great Introductory Course which sets a foundation for anyone who is beginning to start a career in IT

By JP 4

Apr 14, 2020

I loved to study with you guys and I think that these all learning will be very helpful in my future!

By Safiqul I S

Mar 29, 2020

Thank You Coursera and Google for offered me thin course. I have learned many things than i expected.

By Fiqih A

Jan 13, 2020

The course was very help me to understanda how the IT is was! Thank you very much google and coursera

By Robert R

Jan 7, 2020

What a great course. Easy to consume and understand. Self paced. Honestly, any one can enjoy this.

By Julen F r

Dec 1, 2019

To be an online course I got pretty surprise with how well was designed. Can't wait to keep learning.

By Jeremy L

Nov 27, 2019

Awesome job with week 1! I really enjoyed every bit of it. It was well balanced and very informative.

By David A T

Oct 19, 2019

This course is a really good starting point especially if you have no experience or background in IT.

By Hermes C

Oct 12, 2019

Great instruction. Very easy flow and the labs were very detailed. Great job keeping it interesting.

By Kris M

Jun 27, 2019

Great introduction to a number of key topics and a refresher of stuff you may have forgotten about :)

By Carl J

Dec 31, 2018

I learned a lot and I feel comfortable that i'm going to do good in the field because of this course.

By Nicholas S

Sep 25, 2018

I enjoyed every part of the course. Very interactive and simplified. Looking forward to the next one.

By Cristóbal H J

Sep 15, 2018

Very entertaining course, a basic introduction for the courses to come, excited to continue learning.

By Mik-Tricia M

Sep 1, 2018

The fundamentals learned in this course instilled confidence in my skills and a desire to learn more.

By Jack O

Jun 15, 2018

This course really digs in and give you the basics that you will need to get started in the IT field.

By Brandy S

Jun 5, 2018

Very informative and I feel like it is spoken in such a way to help even the very novice of students!

By James J

Mar 6, 2018

Outstanding! Quality instruction and production. Great place to start learning about the world of IT!

By Nei-Hsiung R

Feb 26, 2018

This was an informative course. I enjoyed the overview of the different topics and the hands on labs.

By Rebecca G

Feb 6, 2018

I think this course gave an excellent break down of Tech Support Fundamentals. I highly recommend it!

By David M

Jan 29, 2018

very clear and well explained with lots of examples to understand better the subjects we are learning

By Matsa Lesley

May 15, 2024

Everything is good so far and l love the additional reading items. l am benefitting a lot from these

By Edwin W

Aug 20, 2023

Well detailed. I'm falling for it. Just, don't take my word for it..... try it out yourself my dear.