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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,408 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

ES

Jun 2, 2020

This was a very fun course! I really enjoyed the style and pace of the information given. A lot of technical information was given while the course made it easy to take in and comprehend the material!

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8276 - 8300 of 10,000 Reviews for Technical Support Fundamentals

By Marlon P

Nov 19, 2021

I have a great time compleating this course. I feel that i connect with the content step by step.

By Muhammad K

Oct 9, 2021

its a good knowledge of IT and very thankful for Google for this course and help my future growth.

By Stanley E E

Aug 15, 2021

Great experience. Stanley's Knowledge of computer and IT Support fundamentals just got better now.

By Aniket M N

Jul 7, 2021

best course till now i ever seen with multiple VM practice and mcq.

Thanks for the this opeertunity

By Shawn A

Jul 6, 2021

This course was very informative and it kind of let me know what exactly to expect moving forward.

By Mohammad A H J

Jun 24, 2021

I leart lot from course of IT Support. Way they explain about subject it super easy to understand.

By MOHAMMAD E U

Jun 5, 2021

perfect illustration of qwiklab with the ability to run impotant commands both on windows & linux

By Nick K

Jun 2, 2021

Extremely good and through information. The course was very easy to understand. Onto the next one!

By arun a

May 27, 2021

Very Much interesting contents covered from scratch and perfect platform to start the career in IT

By Tai N

May 8, 2021

The course was really helpful and I have learned a lot things that I never knew or able to before.

By Naiade P G

Apr 15, 2021

I really enjot, I think it's a dinamic and easy way to introduce IT to begginers. Helped me a lot.

By Jovi R

Mar 19, 2021

A great intro to IT/Technical Support and best practices within the support/helpdesk career paths.

By Eric V D B

Mar 11, 2021

A lot of great content. Looking forward to expanding on everything that I've seen and read so far.

By Carlos S

Mar 3, 2021

I think this program, for giving me a chance to learn in the. Technical Support Fundamentals role.

By Dennis L

Mar 1, 2021

This was an excellent introduction to IT fundamentals for beginners looking to get into the field.

By denise p

Dec 30, 2020

This was a great course, for a person like me with no IT background to breeze through it is great.

By Mamed R

Dec 21, 2020

thanks for this course - its simple way to cover and understand major aspects of IT support role.

By Chin Z L

Dec 18, 2020

Great course, I have learnt about Operating systems, hardware, software, troubleshooting and more!

By Nagothi P K

Nov 27, 2020

This course is really awesome and very helpful even if beginner take this with zero prior knowlege

By Uneku E

Oct 23, 2020

Great way to learn the basics and start, Just that some of us learnt more than this for a beginner

By Stephen G

Oct 18, 2020

Very informative and presented in an excellent manner. Why can't all higher learning be like this?

By Roberto S M A

Oct 16, 2020

Es uno de los cursos mas completos para iniciar en el miundo de las Tecnologias de la Información.

By Finn H

Oct 7, 2020

Good, I just got very busy with other things towards the end and had to keep pushing the deadline.

By Cristina V

Sep 23, 2020

This course has all the right elements to get you started on being an IT support engineer. Kudos!

By Wang J M

Sep 22, 2020

Engaging and delivers information in bite-sized pieces, making it easy to absorb new info. Thanks!