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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,408 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

ES

Jun 2, 2020

This was a very fun course! I really enjoyed the style and pace of the information given. A lot of technical information was given while the course made it easy to take in and comprehend the material!

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8301 - 8325 of 10,000 Reviews for Technical Support Fundamentals

By Geacomo E C S

Sep 20, 2020

It is a very complete entry level instructions that will help anyone willing to be on th IT world.

By RISHIT D B

Sep 11, 2020

Completed the course and got to learn a lot of new stuff which would help me in my career further.

By Carlos Q

Sep 7, 2020

Excelente curso ya que nos enseña desde los inicios de la computacion hasta como va en el momento.

By August O

Aug 23, 2020

Great introductory to IT Support Specialization! Or even for anyone seeking for general knowledge!

By YI-EN W

Aug 21, 2020

It's fundamental but essential for the modern era where IT is filled with every space in our life.

By Jessica R

Aug 18, 2020

I enjoyed the teaching style, however I wish there was a dictionary area with the tech vocabulary.

By Daron D

Aug 14, 2020

I learned a lot from this course and it help me understand what IT Support means and what they do.

By Ebenezer G

Aug 4, 2020

I am so happy with my progress and what I've learned so far. I hope to complete the other courses.

By wesley j d j r

Aug 2, 2020

Bom curso para quem está começando, dá uma visão geral. Pra quem já fez/faz faculdade é mais facil

By Camila B V

Jul 26, 2020

It's a great course, all the explanations are really clear. I'm really enjoyed taking this course.

By Emmanuel O

Jul 15, 2020

What an important course for the now, so apt and well carefully dealt with it by each facilitator.

By Richard M

Jul 14, 2020

Easy, simple, and flexible. The labs are a bit of a hassle but otherwise the course was fantastic.

By Abhishek

May 24, 2020

Awesome experience of learning with best study material from one of the best teacher in the world.

By Aakash V

May 17, 2020

Great course and learned a lot! All the basics are covered and explained in very efficient manner.

By Keerti S c

May 14, 2020

This course was pretty awesome . I loved every bit of the course . Thanks to google and coursera !

By Robert J D

May 13, 2020

I enjoyed the course overall. It had a lot of relevant information that I could use in the future.

By Ahmed E

May 13, 2020

it was great experience to learn and understand how computer work ,implement software and hardware

By Upahaar G

May 10, 2020

Very informative course covered all aspects of basic knowledge of IT support, recommended for all.

By Marc M M

May 9, 2020

It's a pretty interesting course and I know I would learn more about being a IT support specialist

By allcitybk1

May 5, 2020

I am enjoying challenging myself as well a learning a much needed skill moving towards the future.

By Md S A

May 1, 2020

Didn't expect much but I just surprised about the content made by the creator, so easy to learn...

By David H

Apr 21, 2020

Good intro. A good mix of lecture, writing, and labs. Appreciated the work on soft skills as well.

By MOHAMMED A H

Apr 19, 2020

Really informative and encouraging to dive into IT world. Thanks!

Best regards,

MOHAMMED ALI HOSSAIN

By Justin S

Dec 26, 2019

Great intro course! Note that some of the plugins don't seem to be compatible with Microsoft edge.

By Rohit H

Dec 3, 2019

this is good learning about technical support course for get best job for feature

Thank you Google