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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,408 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

ES

Jun 2, 2020

This was a very fun course! I really enjoyed the style and pace of the information given. A lot of technical information was given while the course made it easy to take in and comprehend the material!

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8401 - 8425 of 10,000 Reviews for Technical Support Fundamentals

By tammy c

Jan 16, 2021

This course taught me a lot of interesting new insight to the IT world. I am ready to go further.

By GOH L H

Dec 18, 2020

Never expect the instruction was that easy to understand and follow, even in a graded assignment.

By Hadi H

Dec 12, 2020

Very Useful Course, with a lot of general information about basic Computers Hardware and software

By Curtis W

Dec 10, 2020

Totally enjoyed this course and will recommend it to anyone. I feel so proud of myself. Thanks!!!

By W C

Nov 28, 2020

Der Kurs I - Technical Support Fundamentals ist noch einfach. Basic Knowledge of IT Fundamentals.

By Gizeli C

Nov 7, 2020

Adorei o curso é bastante abrangente e oferece uma visão global sobre a tecnologia da informação.

By Rowell G N

Nov 3, 2020

Thanks for teaching me! I am very happy because I have more a lot of knowledge to learn about IT.

By brandon p

Oct 22, 2020

was a great learning experience . the skills i learned will say with me im willing to learn more

By Seth T

Oct 22, 2020

Great entry-level stuff that covers a broad range of pertinent topics without being overwhelming.

By Mohammed A

Oct 18, 2020

it's amazing I'm really proud of my self and all thanks for all people who give us all this info

By Jason G

Oct 18, 2020

Great introduction to IT, really enjoyed all the instructors. looking forward to the next course.

By Senem O

Oct 14, 2020

Excellent! I recommend to everyone who has an interest in learning more about how computers work.

By Bryce M

Oct 10, 2020

easy and definitely sets up a good foundation and starting point for further growth and learning!

By Walter G

Oct 8, 2020

The basic industry knowledge you will need for entry level tech support very fun and informative.

By JEAN B G D

Oct 5, 2020

I am very excited about what i learned from this course. Everything went smoothly.

Thanks GOOGLE !

By Huang J

Oct 2, 2020

Great crash course for IT fundamentals, helps me taking IT field in a way I've never knew before.

By Darryl W

Sep 20, 2020

I truly loved everything about this course especially about binary math and learning how to code.

By Josiah H

Sep 16, 2020

I enjoyed the introduction. It was welcoming and got me in the correct mindset to start learning!

By Jack S

Sep 12, 2020

Great videos and labs. Really nice to hear from those in the field and hearing their experiences.

By Matt E

Sep 7, 2020

For such a huge topic, it felt like a very informative and broad covering of the basics. Awesome!

By James M

Sep 1, 2020

Good introductory course, it touches on a wide range of technologies and skills at a basic level.

By Balogun A B

Aug 12, 2020

Very interesting instructors and lively classes. Enjoyed every bit of the course. Thanks everyone

By Amie T

Aug 12, 2020

Great introduction to the main topics of IT. Teaches the surface of important topics to all ages.

By B K

Aug 8, 2020

Thanks for making my first course here great, fun, and surprisingly engaging. Much appreciated :)

By Eduardo M M

Jul 26, 2020

Incrível! É simples e ensina MUITO, até mesmo para quem nunca tinha ouvido termos técnicos antes!