Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,408 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

ES

Jun 2, 2020

This was a very fun course! I really enjoyed the style and pace of the information given. A lot of technical information was given while the course made it easy to take in and comprehend the material!

Filter by:

8426 - 8450 of 10,000 Reviews for Technical Support Fundamentals

By MOIN U A T

Jul 24, 2020

It is very helpful IT Support Specialist Job World.So I am very happy complete this course.Thanks

By Abbey

Jul 19, 2020

this course was great, starting out as a novice i feel like I learned tons of useful information.

By Estefani I F U R

Jul 13, 2020

Excellent course for beginner, it helped me decide to go for it and start a career in this field.

By Adnan

Jul 12, 2020

It is a basic fundamental course but it gives a very nice review of what the IT world looks like.

By Narendra

Jul 11, 2020

Really a good start up course for all the start up people. Go to learn new ways to do the things.

By SRIKAKOLAPU N S S B

Jul 9, 2020

This course gave me a very good insights of what the role an IT support specialist do ,Thank you.

By Timothy M

Jul 8, 2020

Enjoyed this experience. Looking forward to learning more. This course is a great place to start!

By Omar Z C

Jul 3, 2020

So far it is very important what an IT technical does, because some many processes depends on it.

By Sophronia S

Jun 23, 2020

It was great! Loved it. Learned many new things and it really makes me thirst for more knowledge.

By Mitul P

Jun 23, 2020

The course is rich with content and most useful to any IT professional. I gained a lot knowledge.

By Jose T

Jun 19, 2020

was such a great experiece, and i wanna get more information, thank you google for make soo real.

By David C

Jun 5, 2020

Great introductory to specific areas of technology. Can also be used as refresher for interviews.

By Oluwanisola J D

May 28, 2020

Been interesting and engaging so far without overwhelming me with too much information at a time.

By Adel M

May 26, 2020

Too much information in easy way. A great effort is providing from the instructors and management

By MAHAPUTRA H

May 25, 2020

It's a really helpful course for someone who's really new to IT world. The backbone of IT itself.

By Lipson T

Apr 30, 2020

For the beginners who aren't knowledge about IT. Take this course it will build your foundation.

By Mustaafah M

Apr 3, 2020

This course was awesome learning different things about IT and what it is was definitely helpful.

By Jannderson O

Apr 3, 2020

É um excelente curso da área de TI conteúdo de forma clara,fácil entendimento e muito atualizado.

By C A S R

Mar 15, 2020

grandioso curso, el temario super facil y sus cuestionario faciles. Gracias por la certificacion♥

By Randy S

Mar 7, 2020

This is a great program that offers flexibility and tons of knowledge at a very affordable price!

By Tewodros Z K

Jan 24, 2020

Awesome both in content and quality. It is practical and to the point. I was enjoying the course.

By Sigrid

Dec 24, 2019

I had a great experience doing this course, I've learned the basics and now I want to learn more.

By Sergio A L F M

Nov 8, 2019

Fun and informative course, things are easy to learn and the supplementary reading is insightful.

By Deleted A

Oct 17, 2019

Achei excelente essa introdução, ele conseguiu inserir muita coisa sem deixar confuso ou difícil.

By Gehad H

Sep 28, 2019

It's a really good course. As it starts with the basics, which helps a lot in learning progress .